Rose Nyamvula Tsuma
Uccle
Summary
Accomplished HR professional with a proven track record in enhancing organizational efficiency and staff development at the Organisation of African, Caribbean and Pacific States. Demonstrated expertise in critical thinking and management to overhaul HR policies, significantly improving recruitment processes. Strategic planning and effective communication skills have led to advancements in performance management and increased employee satisfaction.
Overview
13
13
years of professional experience
Work History
Expert Human Resources and Administration
Organisation of African , Caribbean and Pacific States
Uccle
04.2023 - Current
- I served as the officer in charge of the AFHR Department and maintained smooth operations in the absence of the assistant secretary general.
- Revising and implementing human resources policies to align them with international best practices and improve organizational efficiency.
- Enhancing the recruitment, onboarding, and employee benefits process to ensure a better staff experience.
- Representing the HR Unit in recruitment, grievance, and disciplinary committees while ensuring fair and effective resolutions.
- Establish frameworks for performance management and staff development that promote accountability and growth.
- Liaising with the Ministry of Foreign Affairs on residency permits and protocol issues.
- Enhanced facilities management through preventive maintenance planning, optimization of office space, and adherence to regulatory compliance.
Senior Human Resource Assistant
IGAD Centre for Pastoral Areas and Livestock Development
Djibouti
01.2017 - 03.2023
- I spearheaded the successful updating and implementation of human resource policies, ensuring staff
compliance and alignment with organizational goals, mission, and vision. - Streamline staff onboarding processes, improve efficiency, and enhance the integration of new staff.
- Effectively managed employee records using Sage software, maintaining confidentiality, while ensuring data privacy and accuracy.
- Developed and implemented training programs based on needs analysis, improving staff development and
performance. - Enhanced administrative efficiency by optimizing staff oversight, duty assignment, and performance evaluation systems.
- Enhanced logistics management through timely travel authorizations, vehicle management, and compliance with insurance requirements.
- Served as the UN fleet focal person for the organization, ensuring compliance with fleet management standards.
- Successfully coordinated with the Ministry of Foreign Affairs, resolved protocol issues, and facilitated the
organization's needs.
Human Resource Assistant
IGAD Centre for Pastoral Areas and Livestock Development
Nairobi
08.2012 - 12.2016
- Developing and implementing human resource policies and procedures and establishing a strong framework to guide recruitment, staff relations, and records management.
- Developed and implemented a staff database, enhancing data management both manually and electronically.
- Developed recruitment form templates, procedural guidelines, and an employee orientation manual, leading to an improved onboarding process.
- Conducted frequent training needs analysis and developed targeted training programs, enhancing staff skills and performance.
- Managed the confidentiality and security of HR records by ensuring compliance with best practices in records management.
- Coordinated procurement functions, including sourcing service providers, analyzing quotations, and presenting recommendations to the procurement committee.
- Effectively supervised drivers and managed the organization's vehicle fleet, ensuring timely servicing and maintenance. 0
Education
MBA - Human Resources Management
Kenyatta University
Nairobi , Kenya 12-2017
Bachelor of Commerce - Human Resources Management
KCA University
Nairobi, Kenya 12-2011
Diploma in Personnel Management - Personnel Management
Kenya Polytechnic
Nairobi, Kenya 12-2007
Skills
- Planning
- Management
- Critical thinking
- Decision-making
- Communication
- HRIMS
Languages
English
First Language
French
Beginner (A1)
A1
References
References available upon request.
Timeline
Expert Human Resources and Administration
Organisation of African , Caribbean and Pacific States
04.2023 - Current
Senior Human Resource Assistant
IGAD Centre for Pastoral Areas and Livestock Development
01.2017 - 03.2023
Human Resource Assistant
IGAD Centre for Pastoral Areas and Livestock Development
08.2012 - 12.2016
MBA - Human Resources Management
Kenyatta University
Bachelor of Commerce - Human Resources Management
KCA University
Diploma in Personnel Management - Personnel Management
Kenya Polytechnic
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