Romeo Gajadien
Sint - Laureins
Summary
Knowledgeable Technical Specialist successful at setting up servers, desktops, laptops and mobile devices. Trains users and configures protocols to maximize security, usability and performance. Offering 12 years of IT experience. Dedicated Technical Consultant adept at cultivating long-term partnerships with lucrative clients. Knowledgeable in server hardware and components configurations. Successful career history comprising more than 12 years.
Dedicated Technical Consultant adept at cultivating long-term partnerships with lucrative clients. Knowledgeable in server hardware and components configurations. Successful career history comprising more than 12 years.
Specialized Technical Specialist focused on expert support of IT system and application rollouts, from planning through day-to-day management. Over 12 years in Information Technology support roles involving large-scale, distributed environments. Consistently sought to advise executives on product use based on knowledge and expertise in strategic planning. Successful track record leading implementation processes, roadmapping and risk assessment.
Performance-driven Technical Specialist enthusiastic about improving business IT standards and optimizing resources. Eager to leverage 12 years of field experience in new position with room for advancement.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Technical Specialist
Clubplanner
08.2020 - Current
- Trained users on desktops, laptops and mobile devices.
- Completed troubleshooting and diagnostics on company resources.
- Reviewed technical documents and collaborated on customized design to achieve process improvement and compliance.
- Installed and updated computer hardware and software.
- Provided IT consulting, planning and rollout services to optimize customized technology deployment.
- Developed internal best practices, resources and training materials to support IT staff in corporate performance improvement initiative.
- Worked with IT suppliers to select optimal technology infrastructure for specified needs.
- Performed maintenance tasks on PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Analyzed Network issues to identify troubleshooting methods needed for quick remediation.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Maintained and monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Linked computers to network and peripheral equipment.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
- Maintained electronic record integrity by verifying implementation of internal quality standards and external regulations.
Technical Specialist
HHCR
03.2011 - 07.2020
- Trained users on desktops, laptops and mobile devices.
- Completed troubleshooting and diagnostics on company resources.
- Reviewed technical documents and collaborated on customized design to achieve process improvement and compliance.
- Installed and updated computer hardware and software.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Read and interpreted blueprints, technical drawings, schematics and computer-generated reports.
- Completed projects by effectively applying engineering, technical and maintenance procedures.
- Applied engineering principles to develop and operate electrical, mechanical and data processing systems.
Chemistry Lab Technician
Akzo Nobel
09.2006 - 01.2011
- Tested titration of chemical tanks in production line to check for ideal pH and other chemical levels and balance ratios.
- Efficiently organized and maintained equipment to keep laboratory productive and safe.
- Restocked laboratory work stations and sterilized surfaces to maintain readiness for any project requirement.
- Handled chemicals such as nitric acid, sulfuric acid and hydrofluoric acid through GCMS.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained energy and enthusiasm in fast-paced environment.
Education
MBA - Financial Planning And Services
Hoge School Breda
Breda07.2004
Bachelor of Science - Chemical Engineering
HAAGSE HOGE SCHOOL
DEN HAGUE06.1998
Associate of Science - Technical And Scientific Communication
RIJNMOND ZUID ROTTERDAM
Rotterdam06.1994
High School Diploma -
OSG DE EILANDEN
Spijkenisse07.1991
Skills
- User Training Expertise
- Parts Design
- Apple IOS
- Customer Inquiries
- Voice over Internet Protocol (VoIP)
- Technical Communication Skills
- Component Replacements
- Meter Calibration
- Onsite Support
- Product Reliability
- Technical Support Knowledge
- Hardware and Software Updates
- Video Conferencing
- Wireless Access Point
- Product Selection
- Global Solutions
- Configuring Devices
- Technical Presentations
- Computer Operating Systems
- Team Meetings
- Final Design Delivery
- Multitasking Abilities
- MS Office
Hobbies
I like to program, design and build websites in my free time
Languages
Dutch
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Technical Specialist
Clubplanner
08.2020 - Current
Technical Specialist
HHCR
03.2011 - 07.2020
Chemistry Lab Technician
Akzo Nobel
09.2006 - 01.2011
MBA - Financial Planning And Services
Hoge School Breda
Bachelor of Science - Chemical Engineering
HAAGSE HOGE SCHOOL
Associate of Science - Technical And Scientific Communication
RIJNMOND ZUID ROTTERDAM
High School Diploma -
OSG DE EILANDEN
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