Rodrigue Habib
Woluwe-Saint-Lambert
Summary
Dynamic Restaurant Manager with a proven track record at KFC, excelling in operational efficiency and customer satisfaction. Skilled in inventory control and complaint resolution, I successfully implemented marketing campaigns that boosted revenue by 20%. Adept at staff training and fostering employee retention, I ensure exceptional service and adherence to safety standards.
Flexible and organized professional with several years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction.
Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Restaurant Manager
KFC
Beirut
07.2010 - 01.2025
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Resolved conflicts among employees in an effective manner.
- Implemented effective marketing campaigns to increase revenue and improve brand awareness.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Ensured compliance with all food safety regulations and sanitation standards.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Maintained detailed records of sales transactions and daily shift reports.
- Established policies for cash handling procedures to maximize security measures.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Adhered to all health department regulations regarding food storage and preparation.
- Assisted with kitchen preparation during peak times as needed.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Created detailed reports on weekly and monthly revenues and expenses.
- Resolved problems or concerns to satisfaction of involved parties.
Police Officer
Lebanon internal security forces
Beirut
07.2005 - 01.2025
- Utilized various technologies including computers, cameras, and radar guns to complete job duties.
- Educated youth groups about the dangers of drug abuse and gang violence.
- Organized crime scene investigation, collected evidence, and interviewed witnesses.
- Attended training sessions to maintain proficiency in law enforcement techniques.
- Prepared detailed reports on incidents and arrests made.
- Developed positive relationships with members of the community through outreach programs.
- Maintained order during civil disturbances or protests.
- Strengthened operational efficiencies and traceability by developing organizational deployment material filing systems for confidential employee records and reports.
- Maintained safe and secure environments for court proceedings.
- Saved time through effective emergency issue resolution.
Education
Diploma - Hotel Management
Lebanese University
Beirut , Lebanon 01.2007 - 07.2010
Skills
- Employee retention
- Inventory control and record keeping
- Food service background
- Reservation handling
- Purchasing and cost control
- Restaurant promotion management
- Customer loyalty
- Kitchen oversight
- Recruitment
- Kitchen equipment operation and maintenance
- Restaurant operations management
- Operations management
- Food plating and presentation
- Table management
- Staff scheduling
- Staff management
- Complaint resolution
- Customer service best practices
- Supply chain management
- Full service restaurant background
- Shift management
- Personnel recruiting
- Staff recruitment
- Employee supervision
- Monitoring food preparation
- Attention to detail
- Crisis management
- Food preparation
Languages
Arabic
First Language
English
Proficient (C2)
C2
French
Advanced (C1)
C1
Affiliations
- Swimming
- Hiking
Certification
- Driver license B
Timeline
Restaurant Manager
KFC
07.2010 - 01.2025
Diploma - Hotel Management
Lebanese University
01.2007 - 07.2010
Police Officer
Lebanon internal security forces
07.2005 - 01.2025
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