Rodica Ilciuc
Anderlecht,BRU
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Waitress
Residence Christalain
04.2017 - 05.2020
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Waitress
Aspria Bruxelles
11.2015 - 07.2017
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Informed customers about daily and seasonal specials.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Waitress
Tavern
01.2012 - 07.2015
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Trained new servers on restaurant policies and procedures.
Education
No Degree - Pre Training in Coding
Bruxelles Formation
Bruxelles11.2023
No Degree -
George Pop De Basesti
Romania06.2012
No Degree - French Language And Literature
IEPSCF
Uccle06.2010
Skills
- Reliable and Responsible
- Warm and Friendly
- Team Player
- Creative and Curious
- Safe Food Handling
- Order Accuracy
- Customer Service
- Menu Recommendations
- Complex Problem-Solving
- Team Collaboration
- Beverage Preparation
- Table Setting Knowledge
- Performance Improvement
- Menu Memorization
- Interpersonal skills
- Handling complaints
- Reservation management
- Complaint Resolution
- Relationship Management
- Order Management
- Decision-Making
Languages
Romanian
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Advanced (C1)
Timeline
Waitress
Residence Christalain
04.2017 - 05.2020
Waitress
Aspria Bruxelles
11.2015 - 07.2017
Waitress
Tavern
01.2012 - 07.2015
No Degree - Pre Training in Coding
Bruxelles Formation
No Degree -
George Pop De Basesti
No Degree - French Language And Literature
IEPSCF
Similar Profiles
Princess SmithPrincess Smith
Case Manager at Hudson Family ResidenceCase Manager at Hudson Family Residence
OBINNA NWOCHIOBINNA NWOCHI
Personal Support Worker at Cawthra Gardens Long Term Care ResidencePersonal Support Worker at Cawthra Gardens Long Term Care Residence
Hadia MuhammedsaniHadia Muhammedsani
Resident Assistant at Rutgers University Residence LifeResident Assistant at Rutgers University Residence Life