Rode Pierre-Line Galette
Pepinster
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Employée administrative (Service client)
Qteam Administration
10.2022 - 03.2023
- Greeted and answered inquiries from general public, customers and visitors and routed and resolved information requests.
- Entered data and utilized Access database and Excel spreadsheets.
- Operated multi-line telephone to answer, screen and route calls and relay messages.
Agent D'accueil
Daoust
09.2022 - 09.2022
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Organized, maintained and updated information in computer databases.
Adjointe administrative
Ambassade du Canada (Haïti)
11.2016 - 06.2019
- Maintained inventory of office supplies and placed orders.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Adjointe administrative
ONG Développement et Paix (Haïti)
04.2015 - 11.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Established administrative work procedures to track staff's daily tasks.
- Liaised between clients and vendors and maintained effective lines of communication.
Commis aux archives
Ambassade du Canada (Haïti)
Employée administrative (Service client)
VP Pneus (Qteam)
10.2022
Education
Néerlandais -
Forem
08.2024
Agent d'accueil - undefined
Forem
08.2022
Secrétaire bilingue - undefined
CESS
01.2007
Skills
- Mettre un texte en forme
- Insérer des tabulations
- Agrémenter les textes d'objets graphiques
- Présenter des données
- Réaliser des calculs
- Gérer les messages, les contacts, le calendrier, les tâches et les notes
- Encoder des données
- Scheduling appointments
- Invoice Processing
- Appointment Scheduling
- Microsoft Office Suite
- Mail Management
Languages
Français
Anglais
Néerlandais
Certification
- [Area of certification] Training - [Timeframe]
Danse
Je pratique les danses latine que j'adore
Timeline
Employée administrative (Service client)
VP Pneus (Qteam)
10.2022
Employée administrative (Service client)
Qteam Administration
10.2022 - 03.2023
Agent D'accueil
Daoust
09.2022 - 09.2022
Adjointe administrative
Ambassade du Canada (Haïti)
11.2016 - 06.2019
Adjointe administrative
ONG Développement et Paix (Haïti)
04.2015 - 11.2016
Commis aux archives
Ambassade du Canada (Haïti)
Agent d'accueil - undefined
Forem
Secrétaire bilingue - undefined
CESS
Néerlandais -
Forem
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