Roberto Reyes Luna

Part of the team who processing the returns from all Europe, Middel East, Africa and part of Asia. Adviser and trainer of employees, helping them to reach his maximum productivity levels.

• I was the link between the owners, the team, and their customers. I optimized the stock, managed the schedules and was responsible for customer service. 5 teams of 3 to 4 workers.

• In charge of managing the stock that needs to be in the sales floor, training the personnel into the technologies and values of the brand and administrative work.

• Directly working with management and the Mayor of the city of Lima. In those 3 years thanks to the massive campaigns, great events, and special projects created by my team and I, we increased the bicycle trips into the city of 0,3 to 0,5%. On this time I created and developed a bike sharing program in a small district of the city. I took and internship in New York for 2 months on the Department of Transportation. I worked on the launch of Citybike, the NYC bike sharing program. I created, developed and headed the Expo Sustainable Mobility event with 15000 visitors in 3 days, with 1,5 million dollars of budget. The largest event of this type in Latin America. 20 people on my team.

• Responsible for buying apparel collections for Nike store plaza norte and Nike store Parque Sur in Madrid. During my period as apparel coach, clothing sales increased with 15% due to the deep study of sales in the last 3 years, optimizing the budget and selling almost all collections. Training all the staff for both stores, and monitor the merchandising. 12 people on my team.

• Principal merchandiser for all the country, training of the staff in technology and history of the brand, and customer attention. Creating special events at stores with Peruvian Nike athletes. Organising promotions and incentives among the staff to increase sales.10 people on my team.