Réka Brusselmans

· Request customs clearance documents from companies via phone and email to resolve discrepancies with German customs

· Archive all customs clearance documentation for shipments where discrepancies have been recorded

· Monitor and update database with accurate and timely information

· Update and maintain weekly and monthly reports on customs clearance activities

· Present reports to management, detailing team progress and relevant statistics

· Check and correct shipment data in electronic messages based on paperwork documents related to flight manifests

· Gather and extract relevant data through various company applications

· Identify effective solutions by analyzing and manipulating collected data

· Manage general team inbox by organizing, categorizing, and following up on emails

· Ensure effective communication with internal teams and external partners

• Answer incoming calls and respond to reservation inquiries promptly
• Confirm reservations and follow up with guests regarding any special requests or requirements
• Maintain up-to-date knowledge of restaurant's menu and special events

• Greet incoming visitors and customers professionally and provided friendly, knowledgeable assistance
• Answer and forward incoming phone calls
• Provide general information to visitors and clients
• Keep reception area clean and neat to give visitors positive first impression

• Assist senior landscape architects in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments
• Participate in client meetings and site visits
• Support the preparation of presentation materials and project documentation