Ritesh Singh
Halle
Summary
Highly motivated Functional Analyst with 5+ years of experience in gathering and analyzing business requirements, designing functional specifications, and supporting system implementations. Proven track record of collaborating with cross-functional teams to deliver innovative solutions that streamline business processes and drive operational efficiency. Strong communication and problem-solving skills with a passion for continuous improvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Functional Analyst – Retail Pricing Colruyt
Tata Consultancy Services
10.2019 - Current
- Enabling and integrating innovative solutions to reduce manual work to capture prices and coupons of competitor.
- Proficient in gathering and documenting functional requirements through interviews, workshops, and analysis of existing systems, ensuring alignment with business objectives.
- Won TCS innovation award for design excellence.
- Conducted thorough analysis of existing business processes, identifying pain points and proposing solutions to optimize efficiency and productivity.
- Translated business requirements into detailed functional specifications, including use cases, process flows, and data mappings, ensuring alignment with project objectives.
- Worked closely with development teams to configure and customize systems based on functional specifications, conducting thorough testing to validate system functionality.
- Facilitated user acceptance testing (UAT) sessions and provided training and support to end-users to ensure successful adoption of new systems and processes.
- Implemented change management strategies to minimize disruption during system implementations, communicating updates and soliciting feedback from stakeholders.
- Developed and maintained comprehensive documentation of system configurations, processes, and procedures, ensuring accuracy and accessibility for future reference.
- Identifying process gaps and design solutions to help business process optimization to manage Retail Price and Coupon strategy.
- Worked on definition, realization and implementation of multiple pricing related mobile/web applications and systems.
Junior Functional Analyst-Pricing Colruyt
Tata Consultancy Services
02.2018 - 09.2019
- Assisted senior analysts in gathering and documenting business requirements for system enhancements and modifications.
- Conducted research and analysis to identify trends and patterns in business data, supporting decision-making processes and strategic planning initiatives.
- Provided technical support and troubleshooting assistance to end-users, resolving issues and ensuring smooth operation of systems and applications.
- Participated in cross-functional team meetings to discuss project status, address challenges, and brainstorm solutions to complex problems.
Test Coordinator– Retail Pricing Colruyt
Tata Consultancy Services
02.2018 - 08.2019
- Collaborate with Agile team of business analysts, developers to contribute towards the creation of a functional and automated testing framework Test Management.
- Organizing, controlling, ensuring traceability and visibility of the testing process of the release.
- Owning test planning, test estimation, risk analysis, test report and issue management and build E2E test team
- Test various aspects of application from a functional, automation, regression, and integration standpoint and release E2E testing
- Integration of Selenium with Grid compatible with all browsers.
- Designed BDD framework using Cucumber in selenium.
- Design automation test scripts and framework for application using Selenium.
- In-depth knowledge of the Colruyt Group and pricing domain
- Coaching of the team to be a self-organized, flexible, and qualitative team.
Sr. Test Analyst/ Functional and Automation Tester
Tata Consultancy Services
03.2013 - 01.2018
- Test Requirement Analysis.
- Organizing, controlling, ensuring traceability and visibility of the testing process of the release.
- Owning test planning, test estimation, risk analysis, test report and issue management and build E2E test team.
- Creation and Update User story and User tasks using the JIRA.
- Test Automation using Selenium Java.
- Cucumber Reporting and Business Analysis.
- Defect tracking, defect logging in HP ALM and Test Execution Status
- Worked on definition, realization and implementation of multiple pricing related mobile/web applications and systems.
Education
Bachelor of Engineering - Instrumentation and Control
SRM University
05.2012
Skills
- English (Native)
- Dutch (Basic)
- Requirements Gathering
- Business Process Analysis
- System Design and Configuration
- User Acceptance Testing (UAT)
- Change Management
- Data Analysis and Reporting
- Stakeholder Communication
- Documentation Management
Jira,Confluence
BPMN & UML
Selenium
HP QC ALM
Rest API
Oracle SQL developer
Service Now (Since 2020)
MS Office (Since 2013)
SQL (Advance Since 2013)
SharePoint (Since 2013)
MS Visio (Since 2017), etc
Certification
- Professional Scrum Master
- ITIL
- ISTQB Foundation
- ISTQB Advanced Test Analyst
- Oracle
Accomplishments
- TCS Innovation Pride Award
- TCS Star of the Month/Quarter Award for Client Colruyt/Nielsen
- TCS Contextual Master
Experience
11+ years
Personal Information
- Gender: Male
- Nationality: Indian
Timeline
Functional Analyst – Retail Pricing Colruyt
Tata Consultancy Services
10.2019 - Current
Junior Functional Analyst-Pricing Colruyt
Tata Consultancy Services
02.2018 - 09.2019
Test Coordinator– Retail Pricing Colruyt
Tata Consultancy Services
02.2018 - 08.2019
Sr. Test Analyst/ Functional and Automation Tester
Tata Consultancy Services
03.2013 - 01.2018
Bachelor of Engineering - Instrumentation and Control
SRM University
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