Renata Fraga Giuliani
Milan
Summary
Results-driven professional committed to management excellence through efficient task completion and objective achievement. Proven communication skills and adaptability ensure success in high-pressure environments. Experience as a technical nurse in emergency settings developed quick decision-making abilities, while previous roles in sales and cashiering enhanced customer relationship management and satisfaction. Focused on contributing to organizational success and fostering teamwork.
Overview
15
15
years of professional experience
Work History
SELLER
Loja Nina
Juiz de Fora, MG
02.2022 - 06.2023
- Highly skilled in building strong client relationships and providing positive customer experiences to foster loyalty and repeat business.
- Proven ability at building customer well-being, understanding their needs and improving their satisfaction.
- Proven ability to exceed sales goals and effective customer engagement.
- Committed to continuous professional development to enhance sales techniques and product knowledge.
- Consistently exceeded monthly sales targets by leveraging strong product knowledge and customer relationship management skills.
- Developed and maintained a loyal client base through personalized service and effective communication techniques.
- Utilized point-of-sale systems efficiently to process transactions and manage inventory with accuracy.
NURSING TECHNICIAN
Hospital e Maternidade Terezinha de Jesus
Juiz de Fora, MG
04.2022 - 12.2021
- Compassionate Nursing Technician with over five years of experience providing quality patient care in fast-paced healthcare environments.
- Committed to maintaining patient confidentiality and adhering to ethical standards of care.
- Expert in providing immediate patient care and support during critical situations.
CASHIER
Lojas Americanas
Juiz de Fora, MG
12.2008 - 04.2012
- Proficient in operating point-of-sale systems and handling various payment methods.
- Skilled in managing cash drawers, balancing registers, and addressing discrepancies swiftly.
- Adept at processing transactions accurately and efficiently while maintaining excellent customer service standards.
- Ability to work under pressure while remaining calm and focused during peak hours.
Education
Gymnasium - undefined
Telephone Operator - Receptionist - Secretary - Telemarketing Course - undefined
Urgency and Emergency Course (Health Care) - undefined
Complementary first aid course.
Technical Nursing Course - undefined
Skills
Versatile
Quick learner
Impeccable organizational skills
Client Relationship Management
Conflict Resolution skills and Problem Solving
Excellent physical endurance
Cash register handling
Technical level in computer science and nursing (first aid)
LANGUAGES
Portuguese | Native
English | Advanced
Spanish | Advanced
Nationally
Italian-Brazilian
Timeline
NURSING TECHNICIAN - Hospital e Maternidade Terezinha de Jesus
04.2022 - 12.2021
SELLER - Loja Nina
02.2022 - 06.2023
CASHIER - Lojas Americanas
12.2008 - 04.2012
Escola Estadual Henrique Burnier - Gymnasium,
Curso Evolução - Telephone Operator - Receptionist - Secretary - Telemarketing Course,
CECON (Sociedade Educacional de Juiz de Fora Ltda) - Urgency and Emergency Course (Health Care),
Impacto Escola de Saúde - Technical Nursing Course,