Redouane El Ouadi
Brussels
Summary
Accomplished lifeguard with a proven track record at Protection Civil, where I honed my first responder skills, including First Aid and CPR, to ensure beachgoer safety. A strong communicator and effective problem-solver, I excel in leadership, vigilantly enforcing safety protocols and enhancing the beach experience for all. Certified in lifeguarding, my focus is on impactful, lifesaving outcomes.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Moga Rent Car
06.2022 - 12.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Personal Trainer/Coach Sportive
Fitness Club Essaouira
10.2020 - 05.2022
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
Masseur
Nisa Thaï Spa
03.2019 - 07.2019
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets
Manager
Villa Des Chameaux
03.2016 - 06.2018
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Driver
Society Ess Tour Sal
02.2013 - 11.2015
Stretcher Bearer ( Brancardier )
Hôpital Sidi Mohamed Ben Abdallah
06.2012 - 12.2012
- Ensured timely medical assistance by efficiently responding to emergency calls and navigating through traffic.
- Developed strong relationships with local law enforcement agencies, working together seamlessly during high-stress situations.
- Assisted in transferring patients between facilities safely, ensuring proper positioning and securing of individuals on stretchers.
Maître -nageur, Animateur
Hotel Sofitel Golf
06.2011 - 10.2011
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Maître-nageur
Protection Civil
06.2010 - 09.2010
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring beach area and enforcing rules.
- Monitored safety of people in and around beach.
Education
Bachelor Degree - General Literature
05.2012
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership Qualities
Languages
English
Bilingual or Proficient (C2)
French
Advanced (C1)
Arabic
Bilingual or Proficient (C2)
Timeline
Assistant Manager - Moga Rent Car
06.2022 - 12.2023
Personal Trainer/Coach Sportive - Fitness Club Essaouira
10.2020 - 05.2022
Masseur - Nisa Thaï Spa
03.2019 - 07.2019
Manager - Villa Des Chameaux
03.2016 - 06.2018
Driver - Society Ess Tour Sal
02.2013 - 11.2015
Stretcher Bearer ( Brancardier ) - Hôpital Sidi Mohamed Ben Abdallah
06.2012 - 12.2012
Maître -nageur, Animateur - Hotel Sofitel Golf
06.2011 - 10.2011
Maître-nageur - Protection Civil
06.2010 - 09.2010
Humanity Science - Bachelor Degree , General Literature
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