Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Raquel Dias

Aspere

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

14
14
years of professional experience

Work History

Administrative Assistant

Yellow Sustainable
08.2020 - 08.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.

Hospitality Assistant

Braga Hospital
05.2017 - 06.2020
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained current and accurate medical records for patients.
  • Helped patients complete necessary medical forms and documentation.
  • Completed patient referrals to other medical specialists.

Administrative Assistant

Free Flight Federation
03.2011 - 05.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Compiled data and prepared aviation operations and aviation safety reports.
  • Created and implemented filing and organization practices for documents, reports and calendars.
  • Transmitted flight plans and arrival reports to flight and air traffic control centers.

Hotel Receptionist

Sana Capitol Hotel
02.2010 - 04.2011
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Collected room deposits, fees, and payments.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.

Education

Bachelor of Arts - Tourisme

Instituto Superior De Novas Disciplinas
Portugal
07.2006

Skills

  • Meeting Planning
  • Bookkeeping
  • Database Management
  • Scheduling
  • Letter Preparation
  • Spreadsheet Management

Languages

English
Advanced (C1)
French
Intermediate (B1)
Spanish
Intermediate (B1)
Portuguese
Bilingual or Proficient (C2)

Timeline

Administrative Assistant

Yellow Sustainable
08.2020 - 08.2023

Hospitality Assistant

Braga Hospital
05.2017 - 06.2020

Administrative Assistant

Free Flight Federation
03.2011 - 05.2017

Hotel Receptionist

Sana Capitol Hotel
02.2010 - 04.2011

Bachelor of Arts - Tourisme

Instituto Superior De Novas Disciplinas

Similar Profiles

CREATE PROFILE
Raquel Dias