Raphaël Joseph ZURITA
Brussels
Summary
Competitive golfer with 15 years of experience, including national-level tournaments, and a strong customer-service mindset. Proven communicator with public speaking experience from Model UN and client-facing work in consulting and business projects. With medical studies and business training, I translate technical ideas into clear, actionable guidance. Coached extensively with TrackMan and K-Vest, I’m comfortable in data-driven, simulator environments and known for rapport-building, smooth bay flow, and a high-quality guest experience that supports repeat visits and memberships.
Overview
2026
2026
years of professional experience
Work History
Consultant
Independent Golf Consulting
06.2021 - Current
- Collaborated with clients to develop action plans to address specific challenges and objectives.
- Analyzed complex information from multiple sources to identify patterns or trends.
- Conducted thorough data assessments to drive informed decision-making and enhance operational efficiency.
- Conducted market research to identify emerging trends in golf industry.
- Organized client meetings to provide project updates and gather feedback for continuous improvement.
Golfer
Independent
Brussels
2010 - Current
- Competitive golfer with 15 years of experience, including national-level tournaments in amateur and professional settings.
- Extensively coached using structured, performance-focused training and measurable practice routines.
- Experienced with modern analysis tools, including TrackMan and K-Vest, translating data into actionable adjustments.
- Up to date on simulator hardware/software changes and launch monitor features; quick to learn new systems and updates.
- Strong knowledge of the latest equipment materials, fitting trends, shafts/club tech, and ball construction.
- Able to explain technical concepts clearly to golfers of all levels in a calm, approachable way.
General Manager of Operations
Maison B CASAMAX
Casablanca
06.2022 - 08.2022
- Delegated work to staff, setting priorities and goals.
- Conducted regular meetings with department heads to review progress against goals and objectives.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Developed and implemented operational policies and procedures to enhance budget management and financial efficiency.
- Reviewed reports on operational performance metrics and identified areas of improvement.
- Evaluated current systems and processes and developed plans for updating them as needed.
- Facilitated open communication channels among team members to enhance collaboration and operational efficiency.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Education
MBA - Business Administration And Management
KU Leuven
Brussels, Belgium11-2027
Bachelor of Science - Medicine
Université Libre De Bruxelles
Brussels, Belgium11-2023
Foundation Certificate - Science And Engineering Foundation Course
Queen Mary University London
London, United Kingdom06-2019
International Baccalaureate -
Casablanca American School
Casablanca, Morocco06-2018
Skills
- Customer experience & client relationship management (rapport-building, retention, service recovery)
- Excellent verbal communication & public speaking (clear explanations for all skill levels)
- Competitive golf background (15 years; national tournament experience)
- Simulator & performance-tech proficiency (TrackMan, K-Vest; data-led practice and feedback)
- Swing analysis & golf biomechanics (sequencing, efficiency, actionable adjustments)
- Adaptive instruction & practice planning (group sessions, custom drills, skill-level tailoring)
- Equipment knowledge & recommendations (latest materials, fitting trends, shafts/heads/balls)
- Continuous learning mindset (staying current on hardware/software updates and new golf trends)
- Content creation for business growth (filming, basic lighting/audio, shot planning)
- Video editing for social media (short-form reels, highlights, promotional clips, captions)
- Social media & promotion experience (brand presence, engagement, event promotion)
- Event operations & execution (high-volume venue management; 800 capacity environment)
- Team collaboration & leadership (coordination, delegation, training/support)
- Operational efficiency & workflow management (smooth bay/guest flow, quality control)
- Data analysis & performance tracking (KPIs, customer trends, session metrics)
- Market research & strategic planning (positioning, offers, audience insights)
- Financial reporting & operational oversight (daily reporting, performance monitoring)
- Problem-solving & conflict resolution (calm under pressure, quick decisions)
- Safety & risk awareness (venue-style safety mindset; CPR/AED certified)
Languages
English
Native
Native
French
Proficient (C2)
C2
Arabic
Advanced (C1)
C1
Spanish
Upper Intermediate (B2)
B2
Websites
Accomplishments
Moroccan Golf Federation Amateur Performance Tour Agadir Golf du Soleil 2nd place - 2025
References
References available upon request.
Timeline
General Manager of Operations
Maison B CASAMAX
06.2022 - 08.2022
Consultant
Independent Golf Consulting
06.2021 - Current
Golfer
Independent
2010 - Current
MBA - Business Administration And Management
KU Leuven
Bachelor of Science - Medicine
Université Libre De Bruxelles
Foundation Certificate - Science And Engineering Foundation Course
Queen Mary University London
International Baccalaureate -
Casablanca American School