Dynamic professional with extensive experience in supporting high-level executives across international environments. Expertise in multilingual communication and administrative functions, including recruitment support. Strong background in staff development and management reporting, ensuring effective organizational policies and records management.
Managed annual budget, coordinated schedules and appointments for three family members, delegated maintenance and cleaning responsibilities to optimize household management. Spearheaded home renovation projects, enhancing energy efficiency by 20%. Organized family events and gatherings, fostering strong relationships among family members. Actively participated in children's school activities and sports such football and boxing, supporting events and annual parties.
Focused on European projects enhancing energy sustainability through Intelligent Energy Europe funding. Maintained exceptional office organization to support efficiency and professionalism.
Developed and executed training programs aimed at executives and employees. Managed scheduling logistics for personnel and instructors, along with facility arrangements.
Assisted HR Director in developing HR policies and procedures, ensuring compliance across EMEA branches. Managed recruitment and selection processes, maintaining timely correspondence with all applicants. Oversaw online job postings to attract qualified candidates. Executed office support tasks, coordinating itineraries and scheduling appointments for the HR team. HR Staffing and HR PeopleSoft reports. Executed clerical duties for HR department, maintaining confidentiality and integrity.
Organized law libraries and case files, ensuring systematic maintenance. Coordinated meetings and telephone conferences, optimizing time management.
Coordinated with Marketing Project Manager and Events Coordinator to establish effective communication and marketing framework for events.
Operated as saleswoman in artisan bakery of family business, providing exceptional sourdough products and pastries free from additives and made with natural ingredients.
Managed CEO's private and professional calendars to ensure optimal scheduling. Filtered emails to prioritize urgent matters requiring immediate attention. Assisted executive leadership, including VPs of Finance, Sales and Marketing, Operations, and HR EMEA. Track of documentation of meetings to keep executives informed on business changes. Created and updated office records and presentations to support operational needs efficiently. Dealt with tasks as an administrative assistant while supervising executive calendar management.
Oversaw staff performance for effective guest service delivery and quick response to needs.
Addressed inquiries by phone and email, enhancing communication with guests.
Executed check-in and check-out procedures, ensuring excellent first impressions.
Executed outstanding customer service.
PeopleSoft - HRIS systems - AI Today coursework - Microsoft: updated skills and proficiency in Word, Excel, PowerPoint, and Outlook Microsoft 365 - Teams
Certified & Completed Coursework:
Account Manager & Communication