Rachid haroun
Summary
Seeking a challenging position in a dynamic organization where I can utilize my technical expertise, problem-solving abilities, and strong communication skills to deliver effective solutions and ensure customer satisfaction.
Results-driven Full Stack PHP Developer and Frontend Developer with a comprehensive skill set in both backend and frontend development. Proficient in PHP, HTML, CSS, JavaScript, and various frameworks, with expertise in database . Skilled in designing and building dynamic, user-friendly web applications. Strong understanding of OOP principles, design patterns, and databases. Excellent problem-solving, debugging, and collaboration abilities. Committed to staying updated with the latest industry trends and continuously expanding knowledge.
Overview
22
22
years of professional experience
1
1
year of post-secondary education
Work History
Service Desk Engineer
Camco Technologies
09.2023 - Current
- Continuously sought opportunities for professional development through training courses and workshops, staying current on the latest IT trends and best practices.
- Conducted research on emerging technologies to recommend upgrades or improvements that would benefit the organization''s overall IT infrastructure.
- Supported software rollouts across multiple platforms, ensuring seamless integration for endusers.
- Actively participated in cross-functional teams to address critical IT-related projects or initiatives that required service desk involvement.
- Contributed to increased first-call resolution rates by effectively utilizing available resources and tools during troubleshooting efforts.
- Collaborated with team members to diagnose and resolve complex technical issues for clients.
- Documented maintenance activities and confirmed compliance with relevant regulations.
Technical Support
ESII BELGIUM
03.2015 - 08.2023
- Result-oriented and customer-focused Technical Support specializing in software applications
- Seeking a challenging role in a dynamic organization where I can leverage my expertise in software troubleshooting, strong problem-solving skills, and excellent communication abilities to deliver exceptional technical support and ensure client satisfaction
- Provided technical support for both hardware and software issues users encountered.
- Provided technical support during plant emergencies, minimizing downtime and loss of production capacity.
ICT Desktop Engineer
Manpower Group Solutions
05.2011 - 08.2013
- Developed various web applications using HTML, CSS, Javascript, and other programming languages for over 5 years
- Well-versed in problem solving, decision-making and conflict resolution
- Created and delivered presentations to potential customers to explain the value of our products and services
Technical Support Engineer
Tevest Media
01.2003 - 09.2009
- Technical Support Engineer with providing exceptional technical assistance and troubleshooting to clients
- Seeking a challenging position in a dynamic organization where I can utilize my technical expertise, problem-solving abilities, and strong communication skills to deliver effective solutions and ensure customer satisfaction
Education
No Degree - Start Progam With C#
CVO CREO
01-2025
Bachelor - Electronic Engineering
Tebessa University
07.2007
High School Diploma -
CVO De Verdieping
Heusden Zolder 09.2013 - 06.2014
Skills
- Teamwork
- Problem-solving
- Attention to detail
- Time management
- Communication
- User Interface (UI) Design
- Graphic Design and Adobe Creative Suite (Photoshop, Illustrator)
- HTML5
- CSS3
- JavaScript
- Responsive Web Design
- Wireframing and Prototyping
- User Experience (UX) Design
- SEO Principles
- Cross-Browser Compatibility
- Team Collaboration and Communication
- Project Management
- PHP
- Python
- CSS Frameworks
- JavaScript Libraries
- CSS Preprocessors
- Front-End Build Tools
- Server-Side Frameworks
- Databases
- RESTful APIs
- Content Management Systems (CMS)
- Version Control
- Web Servers and Hosting
- Cloud Platforms
- Testing and Debugging
- Web Performance Optimization
- Security
- Web Accessibility
Languages
English
Advanced (C1)
French
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Dutch
Upper intermediate (B2)
Timeline
Service Desk Engineer
Camco Technologies
09.2023 - Current
Technical Support
ESII BELGIUM
03.2015 - 08.2023
High School Diploma -
CVO De Verdieping
09.2013 - 06.2014
ICT Desktop Engineer
Manpower Group Solutions
05.2011 - 08.2013
Technical Support Engineer
Tevest Media
01.2003 - 09.2009
Bachelor - Electronic Engineering
Tebessa University
No Degree - Start Progam With C#
CVO CREO
Personal Information
- Gender: B
- Nationality: Belge
Similar Profiles
Michael MertensMichael Mertens
Quality Control Manager at ARM CAMCOQuality Control Manager at ARM CAMCO
Ryli MillerRyli Miller
Association Administrator at CAMCO NevadaAssociation Administrator at CAMCO Nevada
Alfie GreenAlfie Green
Engineering Student at Camco EngineeringEngineering Student at Camco Engineering
Richa SinghRicha Singh
Service Desk Engineer at APM GroupService Desk Engineer at APM Group
Ayodeji OlojoAyodeji Olojo
Service Desk Engineer at CHESAService Desk Engineer at CHESA