Sas
Priscilla Tetteh
Customer Relations Manager
Hasselt
Summary
As a self-motivated professional, my adaptability and keen attention to detail complement my strong organisational abilities, enabling me to manage multiple projects with precision. Thriving under pressure, I possess a hands-on, practical approach to problem-solving, ensuring that tasks are seen through to their successful completion. Whether working independently or collaboratively, I am a reliable and trustworthy team player, dedicated to hard work. My eagerness to learn and genuine passion for engaging with customers drive me to co-create value in every interaction.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Warehouse Worker
Toyota Part Center Europe
2021.06 - Current
- Demonstrated flexibility in adapting to changes in job duties or shifts when necessary due to fluctuating workload demands.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Streamlined order fulfillment by effectively picking and packing products for shipping.
- Promoted warehouse safety by reporting safety hazards to be resolved.
Junior Marketing Assistant
Physio-Control
2015.07 - 2016.08
- Actively participated in monthly strategy meetings where we discussed performance metrics analysis as well as future marketing initiatives
- Assisted in the planning and execution of industry trade shows, resulting in increased lead generation and networking opportunities
- Developed successful social media campaigns, driving increased traffic to company website and generating new leads
- Improved website usability by conducting user testing sessions and recommending design updates based on findings
Customer Relations Manager
Commercial Bank
2009.02 - 2012.04
- Designed and managed weekly programs on radio aimed at acquiring new customers.
- Performed duties and service in accordance with operating procedures and policies.
- Handled customer complaints and collaboratively provided appropriate solutions within certain timeframe and followed up to achieve resolution.
- Created customer support strategies to increase customer retention.
Education
Master of Science - Statistics And Data Science (Student)
KU Leuven
Leuven 2023.09 - Current
Master of Science - Management (International Marketing Strategy)
Hasselt University
Hasselt 2016.09 - 2019.08
BBA - Marketing And Communication
Wittenborg University
Apeldoorn 2012.09 - 2016.02
Skills
- Calm and professional under pressure
- Work prioritization
- Quality control
- Analytical
Software
Python
HTML, CSS
Interests
Going for a walk
Team building with colleagues
Timeline
Master of Science - Statistics And Data Science (Student)
KU Leuven
2023.09 - Current
Warehouse Worker
Toyota Part Center Europe
2021.06 - Current
Master of Science - Management (International Marketing Strategy)
Hasselt University
2016.09 - 2019.08
Junior Marketing Assistant
Physio-Control
2015.07 - 2016.08
BBA - Marketing And Communication
Wittenborg University
2012.09 - 2016.02
Customer Relations Manager
Commercial Bank
2009.02 - 2012.04