Summary
Overview
Work History
Education
Skills
Certification
Interests
Work Availability
Timeline
Teacher
Prem Kumar

Prem Kumar

Account Management and Business Development
Brussels

Summary

Account Management and Business Development professional having 15+ Years of multi geography banking and Financial Services domain experience with demonstrated successes in acquisition of new customers, product and services sales and generating growth from existing accounts through outstanding customer relationships. Participated in some very complex and large transformation stories both in India and Europe which helped evolving more as consulting Partner to clients. A razor-sharp focus on customer priorities and passionate to create superior customer experience at every touch-point. Adept in working with large global teams and creating high performance collaborative team from scratch.

Overview

14
14
years of professional experience
5
5
years of post-secondary education
4
4
Certificates
3
3
Languages

Work History

Account Manager - Large Account

Tata Consultancy Services Ltd
Brussels
01.2021 - Current
  • Responsible for business portfolio of approx. 15 million EUR annually for Belgian entity of large global bank.
  • Maintaining excellent relationship with CIO and senior IT Managers. Recognized as most impactful account manager by client and TCS as best performing service provider.
  • Opened net new non-FTE linked revenue streams with multimillion transformational initiatives. Recently awarded 5 Mn EUR strategic technology transformation program thereby establishing TCS as strategic transformation partner in creating bank of future in Belgium market. Achieved Revenue growth of 10% in YoY FY 22, Revenue growth pipeline created for 20% YoY for FY 23 and FY 24.

Account Manager - Strategic Account

Tata Consultancy Services Ltd
Tallinn, Riga
11.2018 - 12.2020
  • Selected to lead very high visibility and strategic first logo in Baltics for completely new banking platform set up in Estonia post M&A of one Pan Baltic Bank.
  • Responsible for overall multiple parallel streams of sales, delivery, local partners development and multi stakeholders’ management in new geography for TCS. New banking platform was successfully delivered and awarded Best executed project in TCS.
  • Led sales generating approx.15Mn+ EUR in revenues over 2 years. Sold TCS BaNCS digital channels, TCS BaNCS reconciliation products and services across cloud, data, digital , infra, ADM and Quality assurance.

Business Relationship Manager

Tata Consultancy Services Ltd
Amsterdam
07.2016 - 11.2018
  • Business Relationship Manager responsible for approx. 10 million EUR portfolio of Retail Banking Products domain which includes IT systems for Core Banking, Daily Banking, Mortgages and Retail and SME lending, Insurance and Pensions.
  • Managed excellent relationship with domain head and senior IT managers and consistently achieved highest Customer Satisfaction Score (CSS)across domains and vendors.
  • Consulting approach in partnership in transformation initiatives leveraging APIs, Cloud, Container based rapid application development, legacy modernization and Microservices based architecture to simplify product mix, lower cost of operations and increased time to market for retail banking in Dutch market.

Business Development Manager

Tata Consultancy Services Ltd, India
Mumbai
06.2010 - 04.2016
  • Financial Inclusion Sales Lead for Western Region when Financial Inclusion ecosystem creation started in India. Sales portfolio included Financial Inclusion solutions, Digital Wallet, Digital Payment Solutions, Kiosk, and mobile banking products.
  • Added approx. 50% of incremental revenue every year making business unit fastest growing in TCS India business. Consistently achieved growth of approx. 25% YoY in total contract value (new sales order). Total contract value achieved through new sales in Financial Year 2015-2016 was approx. INR 50 Crore.
  • Established strong relationships with CIOs and Business Unit Heads from 10+ customer organizations and making TCS as partner of choice. Participated in multiple events organized by Industry bodies such as FICCI, ASSOCHAM to represent TCS Financial Inclusion and Digital banking unit.

Notable Sales pursuits:
1. First Banking customer for Digital Wallet product .
2. Leading private sector bank as a first customer among private banks for Financial Inclusion offerings.
3. World's largest remittance company selected TCS for their remittance offering roll out in India.
4. Kiosk banking solution adoption by almost all public and private banks

Software Engineer

Tata Consultancy Services Ltd
Chennai
09.2006 - 03.2009
  • Application development on mainframe technology platform (IBM Z, COBOL, DB2 ) for money-market and mutual fund instruments for top 2 Wallstreet brokerage firm.
  • Testing and Release activities including working with onsite-offshore teams for ensuring quality and timeliness of delivery.
  • Training of new joiners on domain and technology.

Education

MBA - Marketing

Great Lakes Institute of Management
Chennai, India
04.2009 - 04.2010

Bachelor of Technology - Computer Science And Engineering

SASTRA University
Thanjavur, India
07.2002 - 06.2006

Skills

    Large Account Management

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Certification

Growth and Transformation Leadership Program- INSEAD and TCS

Interests

World Affairs, Reading, Mentoring, Helping individuals achieve their potential

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Growth and Transformation Leadership Program- INSEAD and TCS

08-2021

Account Manager - Large Account

Tata Consultancy Services Ltd
01.2021 - Current

INSPIRE - TCS Mid level leadership development program for high performing employees

03-2020

Account Manager - Strategic Account

Tata Consultancy Services Ltd
11.2018 - 12.2020

Strategic Influencing - Columbia Business School and TCS

03-2018

Ambassador Corps - TCS Sales leadership Program

10-2017

Business Relationship Manager

Tata Consultancy Services Ltd
07.2016 - 11.2018

Business Development Manager

Tata Consultancy Services Ltd, India
06.2010 - 04.2016

MBA - Marketing

Great Lakes Institute of Management
04.2009 - 04.2010

Software Engineer

Tata Consultancy Services Ltd
09.2006 - 03.2009

Bachelor of Technology - Computer Science And Engineering

SASTRA University
07.2002 - 06.2006
Prem KumarAccount Management and Business Development