PIYUSH KAUSHIK
CASAL SAO BRASS
Summary
IT professional with over 5 years of hands-on expertise in system administration, Windows support, and network monitoring, specializing in managing and supporting enterprise-level IT infrastructure in international environments. CCNA-certified specialist with strong technical skills in Cisco networking, Active Directory, VLAN configuration, and incident management, consistently delivering high-quality IT support for global clients such as Audi, Volkswagen, Schneider Electric, and the EUIPO. Proven track record of ensuring network reliability and security through proactive monitoring and timely issue resolution. Holds a Master's in Computer Science from the UK and possesses extensive experience in multicultural settings across Europe. Passion for evolving technologies drives continuous improvement of systems to enhance robust and efficient IT operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
NETWORK MONITORING
FUJITSU INFORMATION TECHNOLOGY LDA
06.2022 - Current
- Experience With Networking Tools Such As Cisco Prime, ISE, Extreme Networks, Spectrum, Infoblox (DNS & DHCP)
- Identify and troubleshoot connectivity issues in LAN/WAN environments.
- Ensure minimal downtime by proactively detecting and resolving faults.
- Configure routers, switches, and firewalls based on Cisco best practices.
- Maintain IP addressing, VLANs, routing protocols (e.g., OSPF, EIGRP), and ACLs.
- Support and manage network infrastructure changes and updates.
- Implement network security measures including port security, firewalls, and VPNs.
- Manage access control via tools like Active Directory and RADIUS/TACACS+.
- Apply firmware updates and patches to mitigate vulnerabilities.
- Provide Level 1/2 support for network-related issues.
- Technical Analysis, Troubleshooting And Configuration Of Switches, VLAN'S, Cisco Catalyst And Nexus, Avaya, Brocade And Extreme Summit And Hirschmann.
- Administration With Infoblox, Nagios (CheckMK)
- Participate Actively In Health Checks In Production Environments
- Load Balancer (Working With Tools Like F5, Installing Certificates, Client Profiles And Troubleshooting With Virtual Servers).
- Clients project
- Audi Germany
- Volkswagen Germany
- EUIPO (European Union Intellectual Property Office)
SERVICE DESK AGENT
FUJITSU INFORMATION TECHNOLOGY LDA
02.2019 - 06.2022
- Provided technical support for Windows 10 and enterprise applications including Outlook, Teams, and internal web tools
- Used Active Directory to manage password resets and account changes in line with security policies
- Handled user account provisioning and offboarding for onboarding and offboarding workflows
- Assisting users with device enrollment in Microsoft Intune.
- Managing user devices via the Intune Company Portal.
- Facilitating client access to organizational resources and services via Active Directory integration
- Clients project
- Schneider Electric (All Europe & Emea region)
- Husqvarna Sweden
Education
Master's - Computer Science
03.2013
Bachelor of Computer Applications (BCA) - WINDOWS , C# ,Artificial Intelligence
GURU NANAK DEV UNIVERSITY
Amritsar04.2009
Skills
- CCNA (Cisco Certified Network Associate)
- Network monitoring solutions
- Network monitoring tools
- Network monitoring expertise
- Network monitoring tools usage
- MCSE (Microsoft Certified Solutions Expert)
Certification
- Driving Licence: A1 | 2033-12-14
- Driving Licence: A2 | 2033-12-14
- Driving Licence: B1 | 2033-12-14
- Driving Licence: B | 2033-12-14
LANGUAGE SKILLS
Mother tongue(s): HINDI
Other language(s)
PORTUGUESE: A2 (Listening, Reading, Spoken production, Spoken interaction, Writing)
ENGLISH: C1 (Listening, Reading, Spoken production, Spoken interaction, Writing)
Timeline
NETWORK MONITORING
FUJITSU INFORMATION TECHNOLOGY LDA
06.2022 - Current
SERVICE DESK AGENT
FUJITSU INFORMATION TECHNOLOGY LDA
02.2019 - 06.2022
Master's - Computer Science
Bachelor of Computer Applications (BCA) - WINDOWS , C# ,Artificial Intelligence
GURU NANAK DEV UNIVERSITY
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