Piotr Światłowski
Brugge
Summary
Experienced Senior Recruiter with a demonstrated history of working in the information technology and services industry, 360° recruitment process. Skilled in operations management, communications, negotiations, sales, mentoring, team building and international relations.
Overview
18
18
years of professional experience
Work History
Senior Information Technology Recruiter
Maxima Consulting, inc.
Brugge
08.2022 - Current
- 360 recruitment process
- Cooperating with Hiring Managers and Sales departments within our clients
- Working on different markets such as Poland, Benelux, UK, Australia
- Providing IT specialists used by enterprises in Banking & Finance, Insurance, Transport & Logistics, Healthcare and others
- Sourcing for candidates using LinkedIn, Bollean and other recruitment channels
- Mentoring and providing training for younger employees
- Negotiations.
Senior Recruiter
Atos Global Shared Services Center, IT
Sofia
12.2019 - 07.2022
- Recruitment in Global leading IT company with over 120,000 employees in 73 countries
- Cooperating with local Hiring Managers and Business Partners focused on Polish market
- Sourcing for candidates and assisting from start until the end of recruitment process
- Organizing and advertising job meetings, events
- Preparing offers and contracts for new employees.
Customer Care and Reservations/Sales with Polish Agent
Sutherland Global Services
Sofia
07.2019 - 11.2019
- Customer Service for all Hilton hotels customers worldwide, focused on Polish market
- Booking, modifying reservations over the phone
- Advising customers about different standards of selling products and focusing on the sales market and targets
- Handling and enrolling members of our loyalty program Hilton Honors on the highest standards and professional manners
- Achievements: Top performer in the whole project for month November.
Bar Manager/Beer Sommelier
Le Trappiste International Beer Cafe
Brugge
04.2017 - 04.2019
- Responsible for bar management in historical 800 years old cellar serving over 200 beers from all over the world, also brand standards, stock control, rotation and promotions
- Recruitment and training of new employees
- Provided excellent customer service; organized group tours in local breweries and explained process of brewing beers; organized beer academies, live events and music
- Guided customers about different types of selling products and development of the sales market
- Achievements: Taking first place according to customer voting on the Trip Advisor website in the touristic town of Bruges called the 'little Venice of Europe'
- Slashed payroll/benefits administration costs 25% by negotiating pricing and fees, while ensuring the continuation and enhancements of services which increased revenue compared to previous years.
Bar & Restaurant Manager
Delaney's Irish Pub & Restaurant
Brugge
09.2016 - 03.2017
- Trained staff in terms of duties and service at the required level
- A general analysis of expenses in order to increase and develop sales and popularization among clients, promoting and updating menus, live events and music via social media
- Responsibility for supervising all aspects of daily service of an exclusive restaurant employing over 30 people
- Calculation, review and summary of daily financial reports; Cooperation with distributors and sales representatives to improve the brand image and maximizing revenue
- Achievements: Led to the development of the business, introduction of a new menu, including the update of the selling products in the largest restaurant in the city that can accommodate about 200 people.
Bar & Restaurant Manager
Fat Boy's Sports Bar & Grill
Brussels
09.2011 - 07.2016
- Responsible for opening and closing the bar, assigning employees to sections and job duties, supervised all aspects of daily customer service; HR responsibilities, including recruitment, training and personnel development
- Counted and handled documentation of all the revenue; submitting and reviewing daily financial summary reports
- Configured and set up satellite receivers and sound system as well as planning and coordinating of sporting events; Promoting and updating menus, live events and music via social media
- Achievements: Introduction of the intended standards and promotion of the new open business, led and stabilized revenues in a very competitive and popular area in Brussels
- Organized regular social events in cooperation with neighboring Embassies of different countries and European Institutions.
Senior Bartender
Salthill Hotel
Galway
06.2010 - 08.2011
- Responsible for general bar maintenance, customer service, mixing cocktails, creating a list of alcoholic beverages and promotions
- Overseeing less experienced employees and provided vocational training
- Handled and monitored wedding reception service and other organized events; Ensured high quality services and customer satisfaction.
Night Porter/Barman
Westwood House Hotel
Newcastle
04.2008 - 08.2009
- Greeted guests efficiently when they arrived and departed; Operated night shifts, conducted audits and balanced accounts via Opera PMS, site security and fire safety; Set up rooms for conferences, banquets and events; Provided assistance for the Food and Beverage Department, assisted with large functions and busy bar shifts
- Achievements: Awarded Employee of the Month for July 2008, which is the highest season in hotels in the Galway Area.
Night Porter/Concierge
The G Hotel
Westwood
02.2006 - 06.2007
- Responsible for customer service in the standard of 5-star hotel, check-in and checking out guests; Preparation of daily reports and summaries for the management team, including balance sheets and transactions
- Building security and fire safety; Service in the field of a hotel butler, including parking and safety of hotel guests cars
- Checked of daily arrival list, familiarised myself of special needs and V.I.P
- Services.
Education
A2, French Language Course -
Vrije University Brussels, EU Framework
01.2014
B2, English Language Course -
Galway Atlantic Language in Galway, Ireland
01.2006
High School no1 in Ostróda, Poland
01.2005
Skills
- Applicant Tracking Systems
- Interviewing Techniques
- Candidate Sourcing
- Candidate Screening
- Recruitment
- Networking
- Hiring and Retention Strategies
- Phone Interviewing
- Candidate Pipeline Development
- Talent Acquisition
- Client Relationship Management
- Salary Negotiation
Timeline
Senior Information Technology Recruiter
Maxima Consulting, inc.
08.2022 - Current
Senior Recruiter
Atos Global Shared Services Center, IT
12.2019 - 07.2022
Customer Care and Reservations/Sales with Polish Agent
Sutherland Global Services
07.2019 - 11.2019
Bar Manager/Beer Sommelier
Le Trappiste International Beer Cafe
04.2017 - 04.2019
Bar & Restaurant Manager
Delaney's Irish Pub & Restaurant
09.2016 - 03.2017
Bar & Restaurant Manager
Fat Boy's Sports Bar & Grill
09.2011 - 07.2016
Senior Bartender
Salthill Hotel
06.2010 - 08.2011
Night Porter/Barman
Westwood House Hotel
04.2008 - 08.2009
Night Porter/Concierge
The G Hotel
02.2006 - 06.2007
A2, French Language Course -
Vrije University Brussels, EU Framework
B2, English Language Course -
Galway Atlantic Language in Galway, Ireland
High School no1 in Ostróda, Poland
Similar Profiles
Anthony OrjiAnthony Orji
Junior Backend Developer at Maxima ConsultingJunior Backend Developer at Maxima Consulting
Anindya NandyAnindya Nandy
SENIOR CONSULTANT at Maxima IT Consulting India Pvt LtdSENIOR CONSULTANT at Maxima IT Consulting India Pvt Ltd
Khusnul FatonahKhusnul Fatonah
CEO Innovation Office at Maxima Impact ConsultingCEO Innovation Office at Maxima Impact Consulting