Ping Teng

• Provided excellent customer service to ensure satisfaction.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Checked food before serving it to customers.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Served food and beverages to patrons and confirmed complete orders.
• Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
• Provided assistance to customers with inquiries, requests and complaints.
• Greeted customers warmly upon arrival and provided them with information about products or services available.

· Assisted in the wine and Beverages sections with the Sommelier.

· Preparing table setting and wine service preparation

· Work with the service team during service time

· Gain knowledges of food and wine pairings

· Good communication with all the service team and the kitchen team

· Organize the wine cellar and arrange the wine cellar

· Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

· Worked in the school's kitchen and prepared around 300meals a day

· In- depth knowledge of food processing and safety

· Worked in: Hot kitchen, cold kitchen and station

· Assisted in the food preparation

· Learned how to maintain a clean and safe station

· Developed knowledge for properly using maintaining the equipment

· Preparing the vegetables for cooking

· Preparing the mise en bouche for the main restaurant

· Preparing ingredients for the cooking of the different dishes on the restaurant menu for garde manger

· Assembling the necessary equipment for the lunch and dinner services Assuming preliminary cooking preparations and simple dishes for bar and garde manger

· Maintaining the work station in compliance with the strict hygiene rules

· Assisting in the kitchen as needed for banqueting events.