Phycothy Rono
BERINGEN (3580)
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Events Assistant Student- Part Time
Irish College Leuven
Leuven
09.2021 - 09.2023
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Student Ambassador- Volunteer
KU Leuven
Leuven
09.2020 - 09.2023
- Answered general questions about the university from prospective students and their families.
- Advised students on course selection and enrollment procedures.
- Maintained professionality and efficiency while working closely with leadership.
Youth Ambassador- Volunteer Part Time
ONE Campaigns
Brussels
12.2021 - 12.2022
- Promoted initiatives through influencer-style social media platforms.
- Participated in public speaking engagements to promote positive youth development initiatives.
- Worked on behalf of local young people to obtain and coordinate beneficial resources.
Education
Master of Science - Criminology
KU Leuven
09.2023
Dutch Language
CLT Leuven
Leuven 01-2022
Bachelor of Arts - Criminal Justice
United States International University-Africa
Nairobi08-2014
Skills
- Problem-solving skills
- Communication skills
- Organization and Time Management
- Analytical and Critical Thinking
- Interpersonal skills
- Computer skills
- Customer Service
- Teamwork and Collaboration
Certification
IELTS English Language Proficiency
ICDL Certificate
Virtual Assistant certificate
Languages
Swahili
First Language
English
Advanced
C1
Dutch
Intermediate
B1
Timeline
Youth Ambassador- Volunteer Part Time
ONE Campaigns
12.2021 - 12.2022
Events Assistant Student- Part Time
Irish College Leuven
09.2021 - 09.2023
Student Ambassador- Volunteer
KU Leuven
09.2020 - 09.2023
Master of Science - Criminology
KU Leuven
Dutch Language
CLT Leuven
Bachelor of Arts - Criminal Justice
United States International University-Africa
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