Peter Githiari Kanyoni
Antwerpen
Summary
Seasoned Director with background in strategic planning, team leadership, and performance optimization. Known for driving company growth by developing efficient operational strategies and fostering professional relationships. Demonstrated abilities in problem solving, decision making, and communication skills to influence key stakeholders. Proven record of delivering innovative solutions and achieving organizational goals. Managing a team of 9 across Kenya and Ghana, and coordinating with teams across 6 countries, my key achievements include: Introduced improvements in the implementation process that reduced implementation time by 50%. Focused on growth strategy with the company growing from one client to 30+ .
Overview
13
13
years of professional experience
Work History
Implementations Director, Africa
Unumed Ltd
Nairobi
04.2022 - Current
- Company Overview: Unumed Ltd
- Is a Danish company looking to disrupt the African healthcare IT sector.
- In charge of project management and ensuring the overall success of the program & portfolio by developing implementation plans including the scope of individual initiatives, goals, budgets, scheduling, and defined deliverables.
- Identified opportunities for improvement in operational performance metrics which enabled the company to increase live clients from 1 to 30+.
- Map and coordinate Implementation and Sales processes in 5 markets (Kenya, Ghana, Benin, Zambia and Nigeria).
- C-level stakeholder management and aligning strategy with the action plan.
- Analyze customer feedback and coordinate with product and engineering teams across 4 countries to ensure the product aligns with customer needs.
Implementations Manager
Unumed Ltd
02.2020 - 03.2022
- Led the team through the deployment process that included requirements specification and analysis, system set-up, testing and release, training, and handling adoption support.
- Acted as client liaison to bridge the gap between the business requirements and the technical specifications.
- Developed project plans and timelines using agile methodologies for each implementation process, tracking progress against these plans to ensure completion on schedule.
- Developed detailed reports outlining the scope, timeline, budget, resources required, and other relevant information pertaining to each implementation.
Sales Executive
BusinessCom Solutions Africa
08.2017 - 12.2019
- Understood customers' diverse, specific business needs and applying product knowledge to increase customer satisfaction by 20%
- Ensured quality of service by developing thorough and detailed knowledge of technical specifications and other features of employers' systems and processes and adequate documentation
- Logged 15 calls per day to potential clients and followed through with product demos
Systems Administrator
Railway Training Institute
09.2013 - 05.2017
- Improved customer satisfaction by 50% by increasing service desk efficiency
- Launched and maintained ICT projects completing achieving completion of 25% below budget
Systems Administrator
06.2012 - 04.2013
- Reduced support calls by 30% by instituting regular maintenance checks
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution
Assistant IT Manager
Exemplar Technologies Limited
01.2012 - 04.2012
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs
- Increased revenues from IT support by 100% by increasing number of customer visits
- Accomplished this by quick resolution of the tickets
Product Specialist
Nettrace
08.2011 - 12.2011
- Executed 10 calls per day to corporate clients and followed up with meetings
- Attended 5 meetings a week for both public and private sector
Education
Dutch
CVO Antwerpen
Antwerp, Belgium01-2025
MSc. - Management
Vrije Universiteit Brussel
10-2024
BSc. - Computer Science
The Catholic University of Eastern Africa
Nairobi, Kenya10-2011
IT ESSENTIALS -
KCCT - Cisco
Nairobi, Kenya07.2006
Cisco Certified Network Associate (CCNA) 1 -
Nairobi, Kenya07.2006
Skills
- Business process reengineering
- Project Management (Agile)
- Budget Control
- Cross-functional team management
- Negotiation
- Senior stakeholder management
- Entrepreneurship
Languages
- English
- Dutch
Personal Information
Title: Business Development Professional
Timeline
Implementations Director, Africa
Unumed Ltd
04.2022 - Current
Implementations Manager
Unumed Ltd
02.2020 - 03.2022
Sales Executive
BusinessCom Solutions Africa
08.2017 - 12.2019
Systems Administrator
Railway Training Institute
09.2013 - 05.2017
Systems Administrator
06.2012 - 04.2013
Assistant IT Manager
Exemplar Technologies Limited
01.2012 - 04.2012
Product Specialist
Nettrace
08.2011 - 12.2011
Dutch
CVO Antwerpen
MSc. - Management
Vrije Universiteit Brussel
BSc. - Computer Science
The Catholic University of Eastern Africa
IT ESSENTIALS -
KCCT - Cisco
Cisco Certified Network Associate (CCNA) 1 -
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