Pavitra Shetty
Zemst
Summary
Senior Technology Delivery Lead with over 10 years of experience in managing large-scale software and platform programs in enterprise settings. Expertise in end-to-end project delivery, stakeholder engagement, and Agile methodologies. Demonstrated ability to manage budgets, risks, and project scope while ensuring high-quality outcomes and client satisfaction. Recognized for combining technical knowledge with strategic leadership to drive successful transformations.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Delivery Team Leader
AIRTIES
Antwerp
05.2021 - Current
- Accountable for end-to-end delivery of large, complex full-stack and cloud-native platforms, managing scope, timelines, risks, and quality across multiple business domains.
- Lead blended onshore/offshore delivery teams of 20+ engineers across frontend, backend, DevOps, and QA, driving high performance, engagement, and continuous improvement.
- Own delivery governance, including executive reporting, risk and issue management, change control, and escalation handling.
- Act as primary client delivery partner, building strong relationships with product leaders, architects, and business stakeholders to ensure alignment and satisfaction.
- Drive service quality, performance optimization, and cost efficiency, improving platform stability and reducing production issues by over 20%.
- Support pre-sales activities, solution shaping, and delivery estimations, contributing to business growth and new client engagements.
- Ensure successful Agile delivery across multiple Scrum teams, enabling predictable releases and continuous value delivery.
- Lead architecture modernization initiatives including microservices, cloud adoption, and DevOps maturity.
- Implement and optimize CI/CD pipelines, ensuring faster, more reliable multi-environment deployments.
- Mentor technical leads and junior team members, strengthening leadership pipeline and engineering excellence.
- Proactively manage budget tracking, resource forecasting, and utilization, ensuring profitability of delivery engagements.
Technical Analyst
Toyota Motors Europr
Pune
11.2017 - 04.2021
- Served as the delivery owner and Scrum Master for two Agile teams, successfully delivering 12 major enterprise applications.
- Managed project planning, delivery governance, sprint execution, dependency management, and stakeholder communication.
- Led the design and delivery of cloud-native, data-driven platforms using Java, Scala, Spark, AWS, and Kafka.
- Drove platform scalability, performance tuning, and system reliability, meeting strict enterprise SLAs.
- Coordinated closely with offshore teams, architects, DevOps, and business stakeholders to ensure consistent delivery across geographies.
- Reduced production incidents by 20% through improved automation, testing, and coding standards.
- Led security and compliance initiatives, implementing enterprise authentication, privacy controls, and audit readiness.
- Conducted root cause analysis, incident response coordination, and continuous improvement initiatives.
- Delivered executive-level dashboards and performance reports for decision-making and tracking KPIs.
Senior Software Developer
Infosys Limited
Pune
06.2014 - 10.2017
- Spearheaded the design and implementation of Java-based microservices, enhancing multiple business workflows.
- Fostered collaboration on system integrations and authored comprehensive technical documentation and data flow diagrams.
- Drove team efficiency by adopting Agile methodologies for sprint planning and execution.
- Played a key role in backend optimization, ensuring seamless communication across distributed systems.
- Achieved a 25% improvement in system uptime by refining batch job scheduling processes.
- Advanced reporting capabilities by incorporating .xlsx support for extensive data exports.
- Managed build automation with Atlassian Bamboo, promoting consistent and reliable deployment practices.
- Honored with the MFG Star Award in recognition of exceptional contributions to project delivery.
- Managed and monitored system performance, ensuring high availability and reliability.
- Automated routine tasks to improve efficiency and reduce human error.
- Troubleshot and resolved complex technical issues in a timely manner.
Education
Java Training Program -
INFOSYS LEADERSHIP INSTITUTE
Bachelor of Electronics & Telecommunication Engineering - Distinction
PUNE UNIVERSITY
Skills
- Large-scale program and project delivery
- Client and senior stakeholder management
- Executive reporting and governance
- Risk, issue, and change management (RAID)
- Budget ownership and cost control
- Onshore / offshore team leadership
- Agile, Scrum, PRINCE2 and hybrid delivery models
- Pre-sales, estimation, and solution shaping
- Vendor and partner management
- Service quality, SLAs, and performance management
- Resource planning and utilization
- Mentoring and team development
TECHNICAL SKIILS
- Backend: Java, Spring Boot, Microservices, REST, WebSockets
- Frontend: React, Angular, Vue.js
- Cloud & DevOps: AWS, Docker, CI/CD, GitLab, Jenkins, Bamboo
- Data & Streaming: Kafka, Spark, SQL, NoSQL
- Security: OAuth2, SSO, JWT, Keycloak
- Architecture: Event-Driven Systems, Cloud-Native Platforms
- Quality: JUnit, Mockito, Automated Testing
- Databases: MySQL, PostgreSQL, MongoDB, Redis
Key Achievements
- Led the delivery of 12+ enterprise applications across cloud and platform ecosystems
- Reduced production incidents by 20% through delivery process optimization
- Improved system uptime by 25% through performance engineering and automation
- Successfully led cross-border, offshore delivery teams for complex, multi-system programs
- Consistently achieved on-time, on-budget delivery, with high client satisfaction
Certification
DevOps and Cloud Specializations.
Timeline
Delivery Team Leader
AIRTIES
05.2021 - Current
Technical Analyst
Toyota Motors Europr
11.2017 - 04.2021
Senior Software Developer
Infosys Limited
06.2014 - 10.2017
Java Training Program -
INFOSYS LEADERSHIP INSTITUTE
Bachelor of Electronics & Telecommunication Engineering - Distinction
PUNE UNIVERSITY