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IT Technician with 16 years of experience. Troubleshoot computer hardware and software issues in customer-focused environments. Possess comprehensive knowledge of Windows, and Mac operating systems, networking protocols, and technical support procedures. Adept in identifying and resolving complex technical problems. To secure and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Knowledgeable and dedicated customer service professional with extensive experience in customer service and technology industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Dynamic and results-driven professional with experience at PC University Distributors, excelling in data analysis and project alignment. Proven ability to enhance operational efficiency through effective communication and innovative solutions. Proficient in Microsoft 365 and skilled in prompt engineering, delivering impactful reports that drive strategic decision-making. Fluent in Gujarati, enhancing cross-cultural collaboration.

IT Professional and Military Veteran with 3 years of experience in Information Technology, known for exceptional problem-solving skills and meticulous attention to detail. Adept at enhancing system performance and maintaining comprehensive documentation, ensuring seamless collaboration and operational efficiency.

Patryk Sacharko

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IT Customer Service

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High School Diploma -

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High School Diploma -

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