Padmavathi Arumugam
Bertem
Summary
Dynamic and results-driven D365 ERP Consultant with 13+ years of expertise in Microsoft Dynamics CRM 365 and Microsoft Dynamics NAV/D365 Business Central and Experienced in CRM integration with 8+ years in MS Dynamics CRM and 5+ years as a Technical Consultant. Skilled in CRM integration methods, Azure Logic Apps, and enterprise system architecture. Proven ability to lead end-to-end CRM implementations, resolve integration-related performance issues, and drive data migration strategies. Adept at optimizing CRM performance, automating processes, and ensuring seamless integrations with enterprise applications. Strong understanding of Sales, Customer Service, and Marketing modules.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Technical Consultant
Conxion
01.2024 - Current
- Developing Business Central extensions(Tables, Pages, Reports, Code Units), API integrations, and Azure DevOps pipelines
- Managing Azure cloud environments and SQL Server optimizations
- Customized existing projects and integrated third-party systems via APIs
- Developed and deployed RDLC reports, JSON exports, and Power BI dashboards
- Managed Azure DevOps for code publishing and cloud sandbox maintenance
- Collaborated with clients and functional consultants for testing and deployment
- Optimized SQL scripts and Power BI performance for data accuracy
- Utilizing Azure DevOps and Git for version control
- Working within Azure cloud environments to deploy database solutions
- Ensuring seamless integration of Dynamics CRM with enterprise systems
- End-to-end integration lifecycle, including requirements definition, prototyping, design, unit testing, coding, and maintenance
- Optimize CRM infrastructure and performance tuning
- Ensure seamless data migration strategies from legacy systems
- Collaborate with cross-functional teams to align CRM solutions with business needs
Senior Technical Consultant
3k Technologies
08.2021 - 01.2024
- Sandbox creation and user creation and roles assignment
- Spearheaded Business Central cloud migrations and upgrades (Navision 2016 to BC)
- Developed API integrations for third-party systems (Razor Payments, OneDrive)
- Configured OAuth 2.0 in Azure and tested APIs using Postman
- Customized subcontracting processes for job work orders, including GST compliance
- Conducted live data uploads, sandbox creation, and user role assignments
- Data security and http request validation
- Worked extensively with Azure DevOps, Git, and OAuth 2.0 authentication
- Managed data migrations, schema modifications, and backup strategies
- Developed database-driven solutions, integrating third-party APIs and cloud-based services
- Spearheaded database performance tuning, query analysis, and optimization
- Using Toad and MS SQL Management Studio for database administration
- Collaborating with stakeholders to provide functional documentation
- Worked extensively with Azure DevOps, Git, and authentication frameworks
- Hands on experience with Dynamics CRM 2013, 2015, 2016, and Dynamics 365
- Proven ability to handle integration-related performance issues
- Microsoft Dynamics 365 CRM implementations for enterprise clients
- Designed and optimized CRM API integrations using Azure Logic Apps
- Managed data migrations and schema modifications
- Configured OAuth 2.0 authentication for secure CRM access
Senior Technical Consultant
TECTURA INFO TECH
09.2018 - 08.2021
- Designed ETL processes, batch jobs, and automated data pipelines
- Hands-on experience with Azure Logic Apps and other integration frameworks
- Strong understanding of Dynamics CRM Design, Development, and Infrastructure
- Designed and deployed CRM integration solutions using Azure
- Implemented data migration strategies from CRM 2013, 2015, 2016 to Dynamics 365
- Developed custom CRM workflows and plugins
- Worked extensively with Azure DevOps, Git, and authentication frameworks
- Integrated third-party systems with Dynamics CRM
Software Engineer
ALENU IT BUSINESS SOLUTION
11.2014 - 01.2018
- Installed and configured SQL Server, Navision, and Oracle databases
- Provided critical issue support, query optimization, and database administration
- Click once configuration
- Navision and SQL software installation in client site
- Critical issue supporting at client side
- Developed extensions (Tables, Pages, Reports) for Business Central
- Upgraded data from NAV 3.7 to 2013 R2 and customized sales/purchase modules
- Created RDLC reports and provided on-site support for critical issues
- Conducted user training on Navision security, administration, and Jet Reports
- Developed XML port solutions to streamline database communications
Associate Software Engineer
INCADEA INDIA PVT LTD
05.2013 - 11.2014
- Data migration using upgrade toolkit
- Data rollout
- Requirement gathering
- Preparing the FRD document
- Design and Development and Implementation
- Impact Analysis
- Unit Testing
- Preparing the Technical Design Document
- Functional requirement analysis
- Solving the Technical Issue
- Customer interation
- XML port development for export the data from one database and import into all National Database for BMW
- Supporting BMW,VW,AUDI,AVME Support desk Technically
- Repair Order Segregation customization for BMW
- Data migrations and developed custom PLSQL and TSQL procedures
- Conducted functional analysis, prepared technical documentation, and optimized stored procedures
Junior Software Engineer
CONGRUENT INFOTECH
11.2010 - 05.2013
- Gathering input from client
- Impact analysis and Design and Development
- Preparing Technical Document
- Administrating the Navision 2009 R2 Database in the server
- Redesigned and refactored reports as per Microsoft guidelines
- Administered NAV 2009 R2 databases and developed technical documentation
- Managed NAV 2009 R2 databases, query performance tuning, and report refactoring
- Designed, developed, and optimized SQL databases and stored procedures
Education
MCA - Master of Computer Application
Bharathidasan University
India01.2010
B.Sc. - Mathematics
Bharathidasan University
India01.2006
Skills
- Dynamics 365 CRM
- Dynamics 365 Business Central
- Azure Logic Apps
- Power BI
- API Integration
- JSON
- XML
- AL
- PLSQL
- TSQL
- PowerShell
- SQL Server
- Azure SQL
- NoSQL
- PostgreSQL
- MongoDB
- Postman
- Power Apps
- Jet Reports
- Azure DevOps
Personal Information
- Passport Number: S1566430
- Marital Status: Married
Languages
Tamil
First Language
English
Proficient (C2)
C2
Dutch
Intermediate (B1)
B1
Certification
- Microsoft Certified: Dynamics 365 Business Central (MB-800).
- Microsoft Certified: Azure Developer Associate (AZ-204).
- MVP Award: Recognized as Most Valuable Professional at Tectura.
- End-to-End Implementations: Successfully led 15+ implementations across industries.
Disclaimer
I hereby declare that the above information is true and correct to the best of my knowledge.
A. Padmavathi
Timeline
Senior Technical Consultant
Conxion
01.2024 - Current
Senior Technical Consultant
3k Technologies
08.2021 - 01.2024
Senior Technical Consultant
TECTURA INFO TECH
09.2018 - 08.2021
Software Engineer
ALENU IT BUSINESS SOLUTION
11.2014 - 01.2018
Associate Software Engineer
INCADEA INDIA PVT LTD
05.2013 - 11.2014
Junior Software Engineer
CONGRUENT INFOTECH
11.2010 - 05.2013
MCA - Master of Computer Application
Bharathidasan University
B.Sc. - Mathematics
Bharathidasan University
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