OWUSU-ACQUAH JOSEPHINE
Ashaiman
Summary
I am a result oriented, time efficient, hard-working and self-motivated person. My practical knowledge in Management makes me have a clear, logical mind with a practical approach to problem-solving and a drive to see things through to completion. I am dedicated to my work and able to meet management deadlines. I am also very keen to learn new skills and I posses the ability to adapt to new environment and open to accepting new challenges.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Data Officer
Social Security and National Insurance Trust
12.2021 - Current
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Gained strong leadership skills by managing projects from start to finish.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed strong communication and organizational skills through working on group projects.
- Excellent communication skills, both verbal and written.
- Gained extensive knowledge in data entry, analysis and reporting.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Learned and adapted quickly to new technology and software applications.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
National Service Person, Deputy Director
National Communications Authority
11.2019
- Assisted help desk by answering telephone calls to field inquiries from other staff seeking information to resolve basic issues
- Completed clerical tasks such as filing, copying and distributing letters among departments and personnel
- Handled complaints and questions, and re-directed them to other team members as appropriate
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service
- Help to organize files and created support system to decrease workload and increase productivity of staff
- Upheld strict security procedures to maintain data confidentiality.
Civil Aviation Authority
06.2017 - 08.2017
- Aggregated and prepared documentation and reports for office meetings, distribution and filing
- Answered inquiries and resolved or escalated issues to management personnel to ensure stakeholders satisfaction
- Collected and distributed messages to team members and managers to support open communication and maximum productivity
- Maximized productivity by analyzing protocols and identifying areas for improvement.
Civil Aviation Authority
06.2016 - 08.2016
- Sorted and organized materials such as physical files, tracking spreadsheets and reports
- Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support the division
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Greeted incoming visitors and customers professionally and provided friendly, knowled geable assistance.
Education
GEOGRAPHY AND RESOURCE DEVELOPMENT AND SOCIOLOGY - Sociology
2019
Senior School Certificate -
2015
Basic Education Certificate Examination (BECE) -
2012
Skills
- Good interpersonal and communication skills
- Excellent organizational skills Energetic and hardworking
- Ability to work with less or no supervision Exceptional leadership skills
- A team player Ability to adapt to diverse situations
- Talented Deputy Director well-versed in grant writing, financial administration and program management
- Adept at leading teams, building relationships and driving growth
- Skilled in organizing projects, schedules and groups of paid and volunteer workers
- Semi-Professional Knowledge in Business Continuity Planing
- Semi-Professional in Regulatory Best Practices
- Proficient in MS Office Applications such as Ms Word, Excel and Power Point
- Basic knowledge in government and economics
Accomplishments
- Assemblies of God Campus Ministry, Ladies Wing – President [2019]
- Ashanti Regional Writers, Drama and Debater’s Club – Coordinator [2015]
- Kumasi Wesley Girls Writers, Drama and Debater’s Club – Vice President [2015]
- Global Leadership Training – West African Leadership Conference [2018]
- The Gathering of Business Minds – Conference [2018]
Certification
- Assemblies of God Campus Ministry, Ladies Wing - PRESIDENT
- Ashanti Regional Writers, Drama and Debater's Club- COORDINATOR
- Kumasi Wesley Girls Writers, Drama and Debater's club-VICE PRESIDENT
- Global Leadership Training- West African Leadership Conference
- Gathering of Business Minds-Conference
Attributes
- Semi-Professional Knowledge in Business Continuity Planning
- Semi-Professional in Regulatory Best Practices
- Proficient in MS Office Applications such as Ms Word , Excel and Power Point
- Basic Knowledge in Government and Economics
Additional Information
- Mr Henry Kanor ( National Communications Authority)
Former Deputy Director General ( Technical Operations)
+233244269650
- Mr Jibril Dakpo ( Ghana Civil Aviation Authority)
Manager foe Estate Division
+233244859028
- Mrs Josephine Osafo-Affum
Branch Manager ( Ssnit Tema Harbour)
+233202024319
Languages
English
Bilingual or Proficient (C2)
Twi
Bilingual or Proficient (C2)
Timeline
Assistant Data Officer - Social Security and National Insurance Trust
12.2021 - Current
National Service Person, Deputy Director - National Communications Authority
11.2019
- Civil Aviation Authority
06.2017 - 08.2017
- Civil Aviation Authority
06.2016 - 08.2016
University of Ghana - GEOGRAPHY AND RESOURCE DEVELOPMENT AND SOCIOLOGY, Sociology
Kumasi Wesley Girls Senior High School - Senior School Certificate,
Great Counsellor International School - Basic Education Certificate Examination (BECE),
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