Yousra Bougrine
Vilvoorde
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
12
12
years of professional experience
Work History
Account Executive
Dell Nv
09.2019 - Current
- Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
- Executed successful sales strategies to convert leads into customers.
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
- Prepared forecasts to gain understanding of measures needed to grow business.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Attended networking events to build relationships and identify sales opportunities.
- Managed sales cycle to maintain solid customer base.
- Resolved issues promptly to drive satisfaction and enhance customer service.
Account Executive
Cronos
04.2016 - 08.2019
- Researched competitive landscape and emerging technologies to position brand in global marketplace.
- Met and exceeded service level goals to achieve standards and expectations.
- Collaborated with internal teams to develop account strategy.
- Trained clients on product features and updates to secure buy-in.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
Sales Rep
Arrow
08.2013 - 04.2016
- Trained and mentored new sales representatives.
- Collaborated with cross-functional teams to identify and address customer needs.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Monitored service after sale and implemented quick and effective problem resolutions.
Education
Bachelor - Toegepaste Economische Wetenschappen
Vub
BrusselSkills
- Verbal and Written Communication
- Order Management
- Sales Expertise
- Business Growth Opportunities
- Account Management
- Forecast Preparation
- Customer Presentations
- Customer Relationships
- Sales Strategies Implementation
- Strategic Selling
- Partnership Accounting
- Strong Relationships
- Client Relationship-Building
- Interpersonal Skills
Languages
Dutch
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Arabic
Advanced (C1)
German
Elementary (A2)
Timeline
Account Executive
Dell Nv
09.2019 - Current
Account Executive
Cronos
04.2016 - 08.2019
Sales Rep
Arrow
08.2013 - 04.2016
Bachelor - Toegepaste Economische Wetenschappen
Vub
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