Olivia Yernaux

(Freelance Consultant in Learning & Development) Brussels & International | 9+ years of experience

• Designing and delivering tailor-made soft skills training (FR/EN): effective communication, conflict management, stress management, effective meetings, team management etc.
• Facilitating participatory processes in collective intelligence to foster engagement, collaboration, and organizational transformation.
• Providing individual and team coaching to support professionals in their development and performance.
• Assisting organizations in defining and implementing HR strategies: governance, corporate culture, talent management, and process optimization.
• Leading seminars and team-building activities to enhance cohesion and team dynamics.
• Business development and client relationship management: prospecting, acquiring, and retaining a diverse clientele (companies, institutions, NGOs).
• Client portfolio and references available at www.begreat.be.

• Conducting training workshops for client teams to support the implementation of recommended changes.
• Facilitating work sessions to enhance communication between different departments.
• Providing individual coaching for key employees, focusing on skills development, career growth, and change management.
• Producing and presenting expected deliverables at different project stages.
• Collaborating closely with executive teams to define objectives and action plans.
• Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.

Communication agency for projects with a positive societal impact

• Facilitating meetings and events using collective intelligence methodologies.
• Providing consulting services in communication and project coordination.
• References available at www.springtime.brussels.

• Communication & Outreach Officer – Théâtre Poème 2
• Communication & Public Relations Officer – Office of the President of the French-speaking Brussels Parliament
• Various freelance and contract assignments in communication, event organization, and media relations.