Olesia Gao
.
Antwerp
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn and take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
5
5
Languages
Work History
Visa Officer
VFS Global
05.2022 - 05.2023
- Demonstrated exceptional problem-solving abilities when faced with complex cases, often leading to successful resolution and visa approval.
- Expedited urgent cases by prioritizing tasks, coordinating with relevant authorities, and maintaining clear communication channels.
- Managed high volumes of sensitive personal information while maintaining strict confidentiality protocols for applicant privacy protection.
- Provided top-tier customer support, guiding visa applicants through the process and efficiently resolving queries to enhance satisfaction.
- Drove revenue growth by promoting VFS Global’s additional services and products, improving the customer experience.
English Teacher
Babynskiy NVK Marii Verzhak
01.2021 - 06.2021
- Maintained meticulous records and demonstrated attention to detail, ensuring accurate tracking and assessment of student progress
- Leveraged exceptional communication skills to explain complex subjects in an accessible manner.
- Implemented innovative teaching approaches for students to diversify lessons.
- Communicated with parents in person, by email and phone to apprise of student progress, challenges and behavior issues.
- Integrated digital tools and MS Office to develop educational content, manage data, and facilitate communication.
Education
Bachelor Of Arts For Teaching - Foreign Languages And Literatures
Yuriy Fedkovyvh Chernivtsi National University
Chernivtsi, Ukraine 09.2017 - 07.2021
Bachelor of Arts - Erasmus + Program: Foreign Languages And Literatur
Pedagogical College of Carinthia
Klagenfurt, Austria 04.2001 -
Skills
Interpersonal skills
MS Office
Organization
Willingness to learn
Creative problem solving
Strong analytical skills
Document Verification
Timeline
Visa Officer
VFS Global
05.2022 - 05.2023
English Teacher
Babynskiy NVK Marii Verzhak
01.2021 - 06.2021
Bachelor Of Arts For Teaching - Foreign Languages And Literatures
Yuriy Fedkovyvh Chernivtsi National University
09.2017 - 07.2021
Bachelor of Arts - Erasmus + Program: Foreign Languages And Literatur
Pedagogical College of Carinthia
04.2001 -