Summary
Overview
Work History
Education
Skills
Personal Information
Volunteering Activities
Languages
Computing Skills
Awards
Hobbies and Interests
Causes
Timeline
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Nova FATTAL

Brussels

Summary

With an international career marked by adept management of strategic partnerships, healthcare provider relationships, and third-party vendor networks across MENA & GCC, Asia, Europe, and North America, I offer a wealth of expertise cultivated through roles in prominent international health companies in Antwerp, Dubai, and Luxembourg. Thriving later on in dynamic startup/scaleup environments in Brussels, including Sportech and Neurotech, has further refined my skills in negotiations and stakeholder management, consistently aligning business development strategy and partnerships with corporate and growth strategies.

Currently serving as the Chief Operating Officer (COO) Deputy Director at Brain Impact Neuroscience, spearheaded the redesign of the business development strategy, including refining the value proposition and crafting a new business development strategy. Focused on ensuring client satisfaction, seamless operations, and resource optimization as a commitment to organizational excellence. Proficient in English, French, and Arabic, and possessing a strong commercial acumen, Played a pivotal role in driving global market growth, securing successful fundraising endeavors, and fostering partnerships and collaboration across regions, thereby significantly contributing to the success and expansion of the organizations served.

Overview

8
8
years of professional experience

Work History

COO & Deputy Director

Brain Impact Neuroscience
09.2023 - Current
  • Facilitated regular leadership meetings to discuss progress on strategic goals, identify opportunities for improvement, and address challenges proactively.
  • Negotiated key partnerships with partners for improved collaboration and corporate growth.
  • Spearheaded strategic planning and contributed to new business development strategy.
  • Facilitated scientific collaboration between operational and scientific teams to drive project progress and completion.
  • Maintained proactive communication with clients, addressing inquiries, providing project updates, and resolving issues promptly to ensure client satisfaction and retention.
  • Managed crisis response to minimize potential negative impacts on company.
  • Influenced company culture by promoting core values like integrity, accountability, innovation, teamwork, and excellence throughout daily operations.

Partner, Strategic Partnerships & Business Development

Sport Tech Startup 'Nova Sport LLC'
10.2020 - 10.2022
  • Orchestrated 3-year exclusive partnership agreement with the largest student association in Europe, encompassing a network of 1000+ universities across 42+ countries
  • Pioneered the establishment of a new corporate business line, including the setup of beta testers in Belgium
  • Successfully negotiated an affiliate agreement with a UK-based business consulting and services company, to extend Nova Sport's reach across Europe and the Middle East
  • Engaged in stakeholder interactions and investor pitches
  • Provided support in various areas, including value proposition, pricing strategies, fundraising efforts, brand identity, marketing strategy, and overall business strategy.

Team Leader Partner & Medical Management International Markets

Globality Health (Munich RE)
05.2019 - 07.2020
  • Led a diverse team of 7 members, including medical professionals, and managed service providers in 5 cities across 4 continents
  • Successfully lead the achievement of cost containment and savings of 280k+ Euros on medical and assistance cases
  • Implemented a cost-saving measure of 75k USD on the annual fee per member during the transition to a new TPA in North America
  • Managed the team and collaborated effectively with stakeholders
  • Developed and nurtured partnerships with the network of service providers in Madrid, Moscow, Bangkok, Sydney, and New York
  • Monitored and improved performance and turnaround times
  • Conducted annual reviews of international medical assistance providers in Frankfurt and Paris
  • Led tender processes and conducted partner due diligence onsite in Moscow, New York, and Miami
  • Oversaw TPA relationships and facilitated implementation in new markets, with a focus on the USA, Canada, and Mexico.

Regional Medical Network Manager MENA (& GCC)

CIGNA Insurance Middle East
01.2017 - 04.2018
  • Managed healthcare provider network in 24+ countries, comprising 2000+ providers, resulting in annual recurring savings of 750k+ USD in MENA & GCC
  • Implemented value-based contracting (digital & onsite) with healthcare providers across the region, ensuring affordability and predictability in cost of care
  • Engaged with stakeholders and conducted client visits, including NGOs, IGOs, and Corporates
  • Conducted due diligence and assessments of Third-Party Administrators (TPAs) in new markets (Saudi Arabia, Lebanon, Jordan, Yemen)
  • Developed customized provider networks to meet the specific needs of clients, including IGOs, NGOs, Large Corporates, and B2G entities
  • Interim team management, overseeing colleagues based in Muscat and Kuwait City.

Junior Regional Medical Network Manager MENA (& GCC Project)

CIGNA Global Health Benefits Europe
01.2016 - 12.2017
  • Managed and expanded the healthcare provider network across 19+ countries in the MENA, Eastern Europe, and West Asia region, comprising 1000+ providers, resulting in annual recurring savings of 350k+ USD
  • Led network development in a key project, contracting 150+ providers and large groups (pharmaceutical, optical, Outpatient clinics and Hospital groups) in the Gulf Region (Qatar, Bahrain, Oman, and Kuwait) within a span of 4.5 weeks
  • Fostered relationships with partners and provided training to ensure seamless service delivery to insured members
  • Conducted onsite assessments across MENA countries and met with clients, including NGOs, IGOs, and Corporates.

Education

Master’s degree in International Business & Management -

ICHEC Brussels Management School
Brussels
2012

Bachelor’s degree in Economic & Commercial Sciences -

ICHEC Brussels Management School
Brussels
2011

Bachelor’s degree (Erasmus Exchange) in European Business Administration -

Helsinki Metropolia University of Applied Sciences
Helsinki
2009

Bachelor’s degree in Marketing, (Specialized in Sales) -

EPHEC
Brussels
2009

Baccalauréat Français in Economic & Social Sciences -

Lycée Français D'Alep
Aleppo
2006

Skills

  • Corporate Strategy
  • Strategic Planning
  • Decision-Making
  • Project Management
  • Partnerships Management
  • Communication
  • Client Relations
  • Pricing & Contracts Negotiation
  • Problem-solving
  • Creative & Critical Thinking
  • Collaboration & Teamwork
  • Customer Relationship Building
  • Trilingual

Personal Information

Date of Birth: 23/05/1988                    

Nationality: BELGIAN             

Marital Status: Single

Availability: Available Rapidly

Volunteering Activities

  • April 2023, Business coaching for a Non-Profit Organization, Coached young project leaders at the Future Is Here Brussels, a weekend event organized by the non-profit organization 100.000 Entrepreneurs Belgique and under the patronage of Minister Valérie Glatigny. The competition rewards business projects defended by young people aged 18 to 35 in the fields of crafts, gastronomy, sport, or STEM.
  • June 2022, Corporate Sporting Event, Volunteered as Sport Marshal alongside the Nova Sport App team members at the Hercules Trophy Belgium corporate challenge weekend (17-18 of June), an inter-company two days sports competition (150+ teams from corporate entities) organized by the Herculean Alliance, a Duval Union member.
  • 2010-2011, Student Organization & Assembly, Students Delegate, ICHEC Brussels Management School, Belgium Member of Circle of Students Entrepreneurs (CEE), ICHEC Brussels Management School, Belgium

Languages

French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)

Computing Skills

Office, Canva & Internet


Awards

2017, Cigna Rising Star Award, Jason Sadler, President Cigna International Markets, I was awarded for my significant contributions in building Cigna's Medical healthcare providers' network in the GCC Region (Qatar, Bahrain, Oman & Kuwait) during a key project (Regional TPA exit) to which I was assigned for Medical Network development for Cigna Insurance Middle East and Africa & Cigna Global Health Benefits.

Hobbies and Interests

Horse riding, Traveling, Cuisine & Fine Arts

Causes

Health, Education, Arts & Culture, Economic Empowerment

Timeline

COO & Deputy Director

Brain Impact Neuroscience
09.2023 - Current

Partner, Strategic Partnerships & Business Development

Sport Tech Startup 'Nova Sport LLC'
10.2020 - 10.2022

Team Leader Partner & Medical Management International Markets

Globality Health (Munich RE)
05.2019 - 07.2020

Regional Medical Network Manager MENA (& GCC)

CIGNA Insurance Middle East
01.2017 - 04.2018

Junior Regional Medical Network Manager MENA (& GCC Project)

CIGNA Global Health Benefits Europe
01.2016 - 12.2017

Master’s degree in International Business & Management -

ICHEC Brussels Management School

Bachelor’s degree in Economic & Commercial Sciences -

ICHEC Brussels Management School

Bachelor’s degree (Erasmus Exchange) in European Business Administration -

Helsinki Metropolia University of Applied Sciences

Bachelor’s degree in Marketing, (Specialized in Sales) -

EPHEC

Baccalauréat Français in Economic & Social Sciences -

Lycée Français D'Alep
Nova FATTAL