Noury BELABES
TERVUREN
Overview
20
20
years of professional experience
1
1
Certification
Work History
Ground Operations & Safety Ambassador
Turkish Airlines
Brussels
06.2024 - Current
- Reviewed incident and accident reports, and initiated corrective action plans when necessary.
- Ordered suspending activities that posed threats to worker health or safety.
- Investigated incidents and accidents to identify causes and prevent future occurrences.
- Led teams of risk management and operational personnel in development of hazard analyses and risk assessments.
- Ensured timely completion of all required documentation related to ground operations activities and regulatory compliance matters.
- Verified the loading instruction report and Weight & Balance Form using both manual methods and the Troya DCS system.
- Coordinated de-icing and anti-icing processes by following Turkish Airlines' procedures.
Station Representative
Turkish Airlines
Brussels
07.2021 - 01.2023
- Manage flight planning and staff assignments for up to ten international departures each day.
- Coordinated charter and VIP flights for Turkish Government.
- Coordinated landing permissions and SLOT with civil aviation authorities.
- Compiled and submitted aircraft load plans and weights using manual methods and Troya DCS system.
- Managed all operational service areas, including passenger services, ramp services, load control processes, and cargo operations at overseas stations.
- Oversaw and coordinated passenger services processes as per Turkish Airlines A.O. procedures and legislation.
Sales & Traffic Agent
Turkish Airlines
Brussels
12.2015 - 07.2021
- Issue tickets, EMDs, excess baggage tickets, make and amend reservations, calculate fares for passengers, change itineraries, and make additional collections as required.
- Handle denied boarding situations.
- Handled delays, disruptions, missed connections, and cancellations.
- Ground Operations Supervising.
- Constant liaison and oversight with check-in, boarding gates, and ramp activities.
- Supervising handling partners' activities for the smooth and quick turnaround of aircraft.
- Oversaw coordination between handling company and flight operations for compliance in cargo, fueling, baggage handling, and aircraft loading.
- Managing administrative responsibilities before and after flights.
- Coordinated OK to board process for passengers with special cases.
- Executed transactions and follow-ups for lost, found, and damaged baggage within procedures; processed compensation for certain baggage loss.
- Processed inputs within the scope of Direct Operational Procurement (DOP) and entered invoices and payment documents for services received from suppliers into the system.
- Addressed passenger relations issues at the station promptly.
Sales & Ticketing Agent
Air Algerie
Brussels
01.2013 - 12.2015
- Issue tickets, EMDs, excess baggage tickets, make and amend reservations, calculate fares for passengers, change itineraries, and make additional collections as required.
- Manage delays, disruptions, and misconnections.
- Manage the refund for Benelux (BSP).
Baggage Handler (student Job)
Flight Care Ground Services
Brussels
01.2005 - 12.2010
- Baggage handler for oversize luggage, AVIH, and sports equipment (departure and arrival hall).
Education
G.L.T.T. - Dutch, English, Italian and Spanish
Private languages school
01.2014
Lucia De Brouckère Graduate School - hotel management, General hotel management, Superior accounting and management
Lucia De Brouckère Graduate School
01.2013
C.E.S.S - Accounting and Management
Eperonnier Mercellis Hotel High School
01.2008
Skills
- Mercator (GDS)
- MARS (GDS)
- Troya (GDS)
- Microsoft Office Word
- Microsoft Office Excel
- Microsoft Office Outlook
Personal Information
- 18 September 1986
- Male
- Belgian
- Legal partner
Certification
- Ground Operations
- De-icing & Anti-icing
- Dangerous Goods
- Load & Balance
- Safety Management System
Languages
French
First Language
English
Upper Intermediate (B2)
B2
Dutch
Intermediate (B1)
B1
Turkish
Intermediate (B1)
B1
Arabic
Upper Intermediate (B2)
B2
Italian
Intermediate (B1)
B1
Affiliations
· Team spirit
· Flexible
· Good ability to adapt to multicultural environments
· Punctual
· Smiling
· Sociable
· Fascinated by the aviation world
· Quick learner
Hobbies
- Travelling,Fitness, Running, Swimming, Photography, Cooking.
Timeline
Ground Operations & Safety Ambassador
Turkish Airlines
06.2024 - Current
Station Representative
Turkish Airlines
07.2021 - 01.2023
Sales & Traffic Agent
Turkish Airlines
12.2015 - 07.2021
Sales & Ticketing Agent
Air Algerie
01.2013 - 12.2015
Baggage Handler (student Job)
Flight Care Ground Services
01.2005 - 12.2010
G.L.T.T. - Dutch, English, Italian and Spanish
Private languages school
Lucia De Brouckère Graduate School - hotel management, General hotel management, Superior accounting and management
Lucia De Brouckère Graduate School
C.E.S.S - Accounting and Management
Eperonnier Mercellis Hotel High School