Nihad TAHRI
Summary
Trilingual in Dutch, English and French, with good knowledge of German, I can easily adapt myself to different types of situations and work well under pressure. My experience in languages, logistics and insurance has allowed me to become efficient, detail oriented, client focused and highly organized, I am open-minded and appreciate working in a multicultural environment.
Overview
9
9
years of professional experience
Work History
P&C Foreign Claims Expert
AXA Belgium
11.2021 - Current
- Ensure the technical and administrative management of claim files in French, Dutch, English and German
- Analyze coverage, liability and indemnification taking into account international conventions and local legislation
- Communicate about the handling of the claim to each party involved (clients, brokers, opposing parties, correspondents, legal department, etc.)
- Appoint internal contacts such as experts in order to have damages assessed
- Detect insurance fraud and take necessary action with different actors (inspectors, Iuris link, production, etc.)
Translation intern
Eurologos
09.2020 - 12.2020
- Translation and revision of legal, administrative or technical documents
- Copywriting: web content writing for the website of Littera Graphis
- Project management: assist the Project Manager and analyse client data on Plunet
Freight shipping agent
CLdN Ro-ro
05.2016 - 05.2019
- Export and Import with different ports at the booking desk: United Kingdom, Ireland, The Netherlands, Portugal and Spain
- Take care of all administrative tasks related to Customer Service and manage online reservation requests via Cweb, e-mails, etc
- Liaising with clients, customs, port authorities and port staff
- Be aware of all hazardous products and make sure their certificate is valid
- Create daily and weekly reports to Freight Office Managers and Route Managers
- Make a report on all damaged products and complaints in collaboration with the Claims department
- Transfer all late units to another vessel after closing time, ensure ETA and ATA are correctly filled in on Portbase
- Verify waste units and T1 documents for non-European units
- Check the number and identity of Self-drivers for every vessel and manage the waiting list
- Training of new members of the team
- Cruise: business trip in February 2017 where I had the opportunity to visit the ports of Rotterdam, London, Killingholme, and Zeebrugge
Education
Master - Translation (English & Dutch)
Université Libre De Bruxelles
BrusselsBachelor - Foreign Languages Applied (English & German)
Université De Lorraine
High school diploma - Economics-Modern languages
Sint-Jan Berchmanscollege
Brussels, BelgiumSkills
- Communication
- Translation
- Copywriting
- Customer service
Computing Skills
- Word
- Outlook
- PowerPoint
- Excel
- SDL Multiterm
- Trados
Languages
French
Bilingual or Proficient (C2)
Dutch
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
German
Upper intermediate (B2)
Hobbies and Interests
- Social relationships
- Cooking
- Traveling
- Jogging
- Yoga
Timeline
P&C Foreign Claims Expert
AXA Belgium
11.2021 - Current
Translation intern
Eurologos
09.2020 - 12.2020
Freight shipping agent
CLdN Ro-ro
05.2016 - 05.2019
Master - Translation (English & Dutch)
Université Libre De Bruxelles
Bachelor - Foreign Languages Applied (English & German)
Université De Lorraine
High school diploma - Economics-Modern languages
Sint-Jan Berchmanscollege
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