Nicole Menis
Berlin
Summary
Dynamic bartender with extensive experience, excelling in mixology and customer service. Recognized for crafting unique cocktails and streamlining operations, enhancing customer satisfaction. Proficient in cash handling and inventory management, ensuring a well-stocked bar and efficient service during high-volume events. Passionate about delivering memorable dining experiences.
Overview
4
4
years of professional experience
Work History
Bartender/waitress
Il Valentino
09.2024 - 02.2025
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Bartender
L'Antica Pizzeria Da Michele
07.2024 - 09.2024
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Attends to the detail and presentation of each order.
Ice Cream Server
Cuore Di Vetro
02.2024 - 09.2024
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
Bartender
Osteria Dal Lendar
09.2021 - 01.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Implemented drink prep procedures, significantly reducing wasted stock.
Ice Cream Server
Il Gelato Di Matteo
07.2021 - 10.2021
- Greeted incoming customers and provided reliable, friendly customer service.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Collaborated with team members to maintain smooth operations during high-volume periods.
Education
High School Diploma -
Technical Economic Diploma
Udine, Italy06-2020
Bartender Certificate Course
Pordenone, Italy12-2020
Skills
- Mixology techniques
- Cash handling
- Inventory management
- Creative mixology
- Customer service
- Drink preparation techniques
Languages
English
Upper intermediate (B2)
German
Elementary (A2)
Italian
Bilingual or Proficient (C2)
Timeline
Bartender/waitress
Il Valentino
09.2024 - 02.2025
Bartender
L'Antica Pizzeria Da Michele
07.2024 - 09.2024
Ice Cream Server
Cuore Di Vetro
02.2024 - 09.2024
Bartender
Osteria Dal Lendar
09.2021 - 01.2024
Ice Cream Server
Il Gelato Di Matteo
07.2021 - 10.2021
High School Diploma -
Technical Economic Diploma
Bartender Certificate Course
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