Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies
Timeline
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Nedal Rjafellah

Nedal Rjafellah

Braintree,Essex

Summary

Dedicated and compassionate Care Worker with hands-on experience supporting elderly
and vulnerable individuals in both domiciliary and residential care settings. Skilled in
providing high-quality personal care, promoting independence, and maintaining the
dignity and safety of clients. Brings a background in psychology and strong interpersonal
skills to deliver empathetic, client-focused support. Committed to continuous
professional development and contributing effectively within team-based environments.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Care Worker

Chenai Holistic Home Care,
01.2025 - Current
  • Provided compassionate care to clients, ensuring comfort and well-being in daily activities.
  • Assisted individuals with personal hygiene, medication management, and mobility support.
  • Developed tailored care plans based on individual needs and preferences.
  • Monitored client health status, reporting changes to healthcare professionals promptly.
  • Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
  • Managed clients'' personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanor.
  • Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.
  • Aided clients during transfers between beds, chairs or other positions ensuring proper body mechanics were utilized to prevent injuries.
  • Enhanced patient well-being by providing personalized care and support tailored to individual needs.
  • Maintained accurate documentation of care services delivered, ensuring compliance with regulations.

Taxi Driver

Self-employeed
Sefrou
02.2018 - 01.2024
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
  • Maintained a clean, comfortable vehicle to enhance the overall passenger experience.

Delivery Driver

Bookshop Doha
08.2016 - 08.2017
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Sales Assistant

Bookshop Doha
08.2010 - 10.2015
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate needed books and checked store system for merchandise at other sites.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Psychology Intern

Hospital Ibn Al Khatib
09.2012 - 06.2014
  • Supported clients'' emotional well-being by providing individualized therapy sessions addressing various mental health concerns.
  • Conducted intake interviews with new patients, gathering essential background information to inform subsequent treatment planning efforts.
  • Collaborated effectively with supervisory staff during case consultation meetings, leveraging expert input for improved patient care outcomes.
  • Remained energetic and demonstrated passion for helping clients by applying active listening.
  • Participated in ongoing professional development opportunities, staying informed about advancements in psychological research and practice standards.

Interior Electrician (Trainee)

Trainee
02.2006 - 08.2006


  • Enhanced energy efficiency with the installation of lighting fixtures and control systems.
  • Maintained a safe working environment by strictly adhering to safety protocols during all phases of electrical work.
  • Streamlined troubleshooting processes by maintaining accurate documentation of all work performed on interior electrical systems.

Education

Bachelor of Arts - Clinical Psychology

Université Sidi Mohamed Ben Abdellah
Fez, Morocco
06.2014

Professional Electrical Certificate - Electrical System in Buildings

Institut Spécialisé De Technologie Appliquée
Sefrou, Morocco
06.2007

High School Diploma -

Lycee Bir Anzarane
Sefrou, Morocco
06.2005

Skills

    A Care Worker’s Role (17 Dec 2025)
    Autism Awareness (17 Dec 2025)
    Catheter Care (18 Dec 2025)
    Communication (18 Dec 2025)
    Fire Safety (18 Dec 2025)
    End of Life Care (18 Dec 2025)
    First Aid (18 Dec 2025)
    Fire Safety for Domiciliary Care (18 Dec 2025)
    Food Hygiene (18 Dec 2025)
    Health and Safety (19 Dec 2025)
    Infection Control (19 Dec 2025)
    Moving and Handling (19 Dec 2025)
    Safeguarding Adults (19 Dec 2025)
    Medication Practice (19 Dec 2025)
    Learning Disability (19 Dec 2025)
    Medication for Domiciliary Care (19 Dec 2025)
    Mental Capacity (19 Dec 2025)
    Person Centered Care (19 Dec 2025)
    Pressure Area Care (20 Dec 2025)
    Dementia Awareness (31 Mar 2026)
    Professional Boundaries (29 Apr 2026)

Certification

  • Driving licence Category B
  • Driving licence Category C CE BE
  • Driving licence Category D DE
  • Professional Card Large Vehicle Driver

Languages

Arabic
Bilingual or Proficient (C2)
French
Advanced (C1)
English
Upper intermediate (B2)

Hobbies

Cinema, Literature, Football, Learning new languages.

Timeline

Care Worker

Chenai Holistic Home Care,
01.2025 - Current

Taxi Driver

Self-employeed
02.2018 - 01.2024

Delivery Driver

Bookshop Doha
08.2016 - 08.2017

Psychology Intern

Hospital Ibn Al Khatib
09.2012 - 06.2014

Sales Assistant

Bookshop Doha
08.2010 - 10.2015

Interior Electrician (Trainee)

Trainee
02.2006 - 08.2006

Bachelor of Arts - Clinical Psychology

Université Sidi Mohamed Ben Abdellah

Professional Electrical Certificate - Electrical System in Buildings

Institut Spécialisé De Technologie Appliquée

High School Diploma -

Lycee Bir Anzarane

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Nedal Rjafellah