Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Narendran GUNASEKARAN

Testing
Overijse

Summary

Accomplished IT professional and leader with over 20 years of experience in Software Testing and related fields, successfully driving projects across diverse sectors, including finance, telecom, internet security, airlines, retail, warehouse, and automotive. Proficient in Test Process Improvement strategies and adept at implementing Test Centre of Excellence (TCoE) Management to enhance quality assurance practices. Recognized for delivering measurable results that streamline processes and elevate operational efficiency. Committed to leveraging expertise to further advance innovative testing solutions.

Internationally experienced professional with a strong background in communication and management, having worked across Europe, the United Kingdom, and the United States. Demonstrated ability to collaborate effectively with diverse teams to solve complex challenges in agile environments. Expertise in advanced test management tools and methodologies has led to significant enhancements in testing processes and consistently optimal results. Committed to driving continuous improvement in quality assurance practices.

Results-driven Test Service Specialist with extensive experience at Johnson & Johnson, specializing in operational service delivery and vendor management. Demonstrates a strong ability to enhance service strategies and analyze key metrics for optimal goal achievement. Known for leadership that emphasizes excellence, accountability, and quality across diverse projects, fostering empowered teams and clear objectives. Committed to implementing effective processes based on solid data analysis.

Overview

21
21
years of professional experience

Work History

Test Service Specialist

Johnson & Johnson
Beerse
04.2023 - Current
  • Managed comprehensive operational service delivery, encompassing demand and financial management.
  • Governed vendor partnerships focusing on resource management, finances, delivery, and quality.
  • Guaranteed service continuity via shadow resourcing and knowledge transfer.
  • Assisted in enhancing services and strategies alongside Global and Regional Service Owners.
  • Consolidated and analyzed EMEA Testing Service metrics for application development projects, ensuring timely achievement of short- and long-term goals.

Tribe Test Manager

EuroClear
Brussels
10.2021 - Current
  • Continuously validate Features delivered in line with the defined agile test strategy.
  • Coordinate the delivery of complex projects,involving global cross functional teams.
  • To analyse features,identify and prioritize key tasks with risk analysis and their Acceptance Criteria to deliver the feature level test approach as needed.
  • Contribute to the elaboration and maintenance of feature level Definition of Ready and Definition of Done.
  • Continuously extends the test coverage for the product/service.
  • Ensure quality gates at Epic and Feature level so that bug threshold is maintained.
  • Provide a go/no-go recommendation based on quantitative testing metrics towards test completion
  • Conduct Security testing to ensure the safety and integrity of the system and to identify potential flaws and vulnerabilties.
  • Developed a proof of concept (POC) to demonstrate a new solution to address several business issues around delivery.

Information Systems Technicien

EGOV Select - SPF Intérieur
Brussels
12.2020 - 05.2021

The role involves quality & test advocacy,resolution of issues that impede the testing effort.

  • Building up and leading the Testing Team to the success of project
  • Defining the scope of testing within the context of each release / delivery
  • Applying the appropriate test measurements and metrics in the product and the Testing Team
  • Planning, deploying and managing the testing effort for any given engagement.

Emphasizing how testing fits into the organizational structure, in other words, clearly define its role within the organization.

Quality Assurance Lead

Neovia Logistics
Brussels
05.2018 - 11.2019

Projects

  • SCHAEFFLER (After Market Auto Kitting Operations -Warehouse Implementation on SAP) Nuremberg,Germany
  • JDA Express (Cardboard City -1 to 4) - Dallas, USA
  • SSO Express on SAP - Koningslo,Belgium
  • Whirlpool WLM (Warehouse Labour Management)

Responsibilities:

  • Responsible for the E2E testing for the program and projects.
  • Define E2E test strategy and test approach
    Define deployment strategy, test infrastructure and tooling requirements.
  • Define the environment requirements
    Interact with external teams to setup required processes and get approvals.
  • Liaise with E2E test analyst/Business stakeholders for finalization of E2E test cases.
  • Co-ordinate with E2E business stakeholders to finalise test phases planning and business test resource needs to facilitate E2E testing.
  • Provide a go/no-go recommendation based on quantitative testing metrics towards test completion


Test Centre of Excellence

  • Evaluated and Submitted a due diligence study on Neovia's test Maturity using TMMi standards. Proposed and successfully implemented a Test Centre of Excellence with a road map for Test Program 2020.
  • Introduced TFS and Azure test plan test management tool to empower the projects with well defined testing practices to allow quick access to data analysis and easy communication across multiple project teams.

QA Manager

ALTRAN
Brussels
08.2016 - 10.2017

Projects:
Test Management for NDC Program of BNP Asset Division
Test Process Consultation for PEB,LAMPIRIS and Immovlan.

PreSales:
Proactively scopes the technical solution required to address customer requirements, assesses customers'
met and unmet needs, and recommends solutions that optimize value for both the customer and the firm.
Secures input from all necessary solution stakeholders within the customer firm. Adapts solutions, as
necessary, to ensure appropriate support.
Training new test team members.
Recruitement:
Part of the Interview panel selecting testing professionals.Education and Training.

Test Manager

Proximus
Brussels
04.2015 - 06.2016
  • Leading one or more test teams providing guidance, support, instruction and inspiration to your team members in their daily tasks.
  • Ability to quickly learn applications with minimal documentation Understanding full development life cycle & how testing relates to it.
  • End responsible for the setup of the test organization, test execution, test management and test specifications.
  • Progress monitoring

Associate Consultant

Tata Consultancy Services
Chennai
05.2007 - 01.2015
  • Test Manager - Colruyt - Halle,Belgium
  • Test Manager - AEGON Plc - Edinburgh ,UK
  • Test Program Manager - RBS Plc - London,UK
  • Presales Consultant - Internal (TCS) - Chennai ,India
  • Test Manager- Saudi Arabian Airlines -Chennai ,India

Senior Quality Engineer

WIPRO Technologies
Chennai
06.2006 - 03.2007
  • Test Lead - Zurich Insurance - Chicago ,USA
  • Module Lead - Symantec Inc - Chennai ,India

Test Engineer

eFORCE Inc
Chennai
01.2004 - 06.2006
  • Test Engineer - Infonet Services Corporation - Elsegundo,USA
  • Test Engineer-  BITPASS - Palo Alto,USA

Education

Bachelor of Technology - - Chemical Engineering

University Of Madras

Skills

  • Self-motivated individual, team player, and a creative thinker who will take ownership and accountability
  • Courage to influence and push back as necessary
  • Ability to persuade and influence staff at all levels, with a diplomatic but assertive approach in dealing with people
  • Excellent communication and stakeholder management skills, with a proactive attitude, always seeking opportunities to add value
  • Thorough knowledge of the testing lifecycle and methodologies
  • Tools (Quality Centre, ALM, TFS, Azure DevOps, POSTMAN, SOAP UI, Jira, and TOSCA)
  • SDLC (Waterfall, V model, RUP, and Agile Methodologies)
  • Levels of Testing: Integration, Overall System Integration, Automation, End-to-End Business Process Testing, UAT, NFT (Security), and Release Validation
  • Packaged Applications (EasyWay, ORMB, SAP Warehouse Management, JDA, Siebel - Order Management, PeopleSoft - HRM and ELM)
  • Domain Knowledge (Logistics - Warehouse Management, Telecom BSS, Banking, Insurance, Internet Security, Airlines, Retail, and Pre-Sales Test Consultant)
  • Represent the tribe for QA audits, ensuring the quality of all deliverables
  • Currently expanding expertise in Power BI

Accomplishments

  • Certified Prince2 Foundation and Practitioner.
  • Certified Six Sigma Green Belt.
  • Certified Foundation in Software Testing ISTQB.
  • Best Employee and Motivator award from Tata Consultancy Services.

Timeline

Test Service Specialist

Johnson & Johnson
04.2023 - Current

Tribe Test Manager

EuroClear
10.2021 - Current

Information Systems Technicien

EGOV Select - SPF Intérieur
12.2020 - 05.2021

Quality Assurance Lead

Neovia Logistics
05.2018 - 11.2019

QA Manager

ALTRAN
08.2016 - 10.2017

Test Manager

Proximus
04.2015 - 06.2016

Associate Consultant

Tata Consultancy Services
05.2007 - 01.2015

Senior Quality Engineer

WIPRO Technologies
06.2006 - 03.2007

Test Engineer

eFORCE Inc
01.2004 - 06.2006

Bachelor of Technology - - Chemical Engineering

University Of Madras
Narendran GUNASEKARANTesting