Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Hobby's
Timeline
Generic

Nanah Fung-Loy

The Hague

Summary

Hardworking and passionate with strong organizational skills eager to secure entry-level Manager position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills.

Overview

7
7
years of professional experience

Work History

Salesperson

Kruidvat
07.2017 - 05.2019
  • Stocking shelf's in store
  • Cashier
  • Greeted customers entering store and responded promptly to customer needs.

Catering Server

Skanna
11.2018 - 04.2019
  • Provided friendly, courteous service to create memorable moments for guests.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
  • Arranged linens and table settings according to seating plan and event theme.

Salesperson

Mango
07.2021 - 09.2022
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Waiter

Anne&Max
06.2021 - 10.2021
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Assistant Manager

MANGO
08.2022 - 12.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.

Storemanager

MANGO
12.2022 - 12.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Organized and detail-oriented with a strong work ethic.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Knowledge in stock inventory.
  • knowledge in visual merchandise.

Assistant Manager

ZEB
01.2024 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Education

High School Diploma -

Veurs Lyceum
Leidschendam
05.2018

High School Diploma -

ROC Mondriaan
The Hague
05.2019

Bachelor of Arts - Creative Business

Hogeschool Amsterdam
Amsterdam
05.2020

Bachelor of Science - Digital Media And Journalism: Video Editing

Liberty University
Virginia
05.2021

Bachelor of Arts - Communication And Multimedia Design

LOI (Leidse Onderwijsinstellingen)
Online
09.2023

Skills

  • Critical Thinking
  • Clerical Support
  • Interpersonal Communication
  • Teambuilding
  • Multitasking Abilities
  • Planning and Coordination
  • Attention to Detail
  • Flexible and Adaptable
  • MS Office

Languages

Dutch
Advanced (C1)
English
Advanced (C1)
French
Bilingual or Proficient (C2)
German
Intermediate (B1)
Japanese
Beginner (A1)

Accomplishments

  • Placed 1st at the 2017 Dutch Championships U18.

Hobby's

Photography

Timeline

Assistant Manager

ZEB
01.2024 - Current

Storemanager

MANGO
12.2022 - 12.2023

Assistant Manager

MANGO
08.2022 - 12.2022

Salesperson

Mango
07.2021 - 09.2022

Waiter

Anne&Max
06.2021 - 10.2021

Catering Server

Skanna
11.2018 - 04.2019

Salesperson

Kruidvat
07.2017 - 05.2019

High School Diploma -

Veurs Lyceum

High School Diploma -

ROC Mondriaan

Bachelor of Arts - Creative Business

Hogeschool Amsterdam

Bachelor of Science - Digital Media And Journalism: Video Editing

Liberty University

Bachelor of Arts - Communication And Multimedia Design

LOI (Leidse Onderwijsinstellingen)

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