Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Myriam Goedertier

Antwerp - ,Belgium

Summary

I am a people person who naturally thrives in communication-driven environments. By combining my multilingual skills with a solid track record in both operations and international sales, I aim to build and strengthen meaningful, long-term relationships with both internal and external stakeholders. Collegiality and open-mindedness are paramount to me, as they are key drivers of my on-the-job motivation and long-term job satisfaction.

Overview

20
20
years of professional experience

Work History

Chief Operations Manager

Meet Roger
06.2020 - 03.2025


  • Implemented structured workflows and multilingual support resources (manuals and FAQs), while driving continuous UI/UX improvements and new feature development by proactively challenging existing functionalities, resulting in an improved customer onboarding experience, fewer support tickets, and greater customer self-sufficiency.
  • Maximized profitability by identifying cost-saving opportunities and implementing strategic budget reductions.
  • Built and nurtured long-term client relationships by resolving issues effectively and communicating dynamically, fostering transparency and trust.
  • Drove customer-centric approach across all divisions within the organization resulting in improved client satisfaction and loyalty.
  • Implemented quality control measures to ensure consistent product excellence, resulting in increased customer satisfaction rates.
  • Fostered a culture of innovation within the organization by encouraging collaboration on new ideas among employees at all levels.
  • Assisted in recruiting & training of team members.

Sales Manager BeLux

Girsberger BV
10.2014 - 11.2019
  • Managed accounts to retain existing relationships and grow share of business.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Resolved customer issues swiftly and maintained consistent follow-ups, strengthening long-term client relationships and trust.
  • Engaged in product training, demonstrations and brand awareness initiatives
  • Attended industry events and conventions to expand sales opportunities.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.


Sales Manager

Fuji Oil Europe
06.2009 - 10.2014

Sales & Marketing Assistant (temping)

B Com & Quantum Media
08.2008 - 05.2009

Sales Manager Southern Europe

Smet International
03.2006 - 07.2008

Assistant Sales & Marketing (temping)

Stockmans
07.2005 - 10.2005

Assistant Marketing & Executive Assistant to CEO

Synergie Belgium
11.2004 - 05.2005

Education

Master of Science - Master of Commercial Sciences

Vlekho Business School
Brussels, Belgium
06-2004

Bachelor of Science - Bachelor of Marketing, PR & Event Marketing

Karel De Grote Hogeschool
Antwerp, Belgium
06-2002

Bachelor of Arts - Interior Design

Thomas More Hogeschool
Mechelen
03-2017

Certificate - Interior Design

Syntra
Ghent
06-2013

Skills

  • Staff training and development
  • Data-driven decision making
  • Business analysis
  • Operations optimization
  • Cross-functional coordination
  • Productivity improvement
  • Employee coaching
  • Attention to detail
  • Problem-solving abilities
  • Excellent communication

Websites

Languages

Dutch
Spanish
French
English
German
Italian

Timeline

Chief Operations Manager

Meet Roger
06.2020 - 03.2025

Sales Manager BeLux

Girsberger BV
10.2014 - 11.2019

Sales Manager

Fuji Oil Europe
06.2009 - 10.2014

Sales & Marketing Assistant (temping)

B Com & Quantum Media
08.2008 - 05.2009

Sales Manager Southern Europe

Smet International
03.2006 - 07.2008

Assistant Sales & Marketing (temping)

Stockmans
07.2005 - 10.2005

Assistant Marketing & Executive Assistant to CEO

Synergie Belgium
11.2004 - 05.2005

Master of Science - Master of Commercial Sciences

Vlekho Business School

Bachelor of Science - Bachelor of Marketing, PR & Event Marketing

Karel De Grote Hogeschool

Bachelor of Arts - Interior Design

Thomas More Hogeschool

Certificate - Interior Design

Syntra

Similar Profiles

CREATE PROFILE
Myriam Goedertier