Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Morris Roth

Antwerpen

Summary

Hardworking account manager with several years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.

Overview

3
3
years of professional experience

Work History

Amazon Account Manager

Warehouse Watches
Antwerpen
07.2021 - 09.2024
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Provided training and guidance to new Account Managers.
  • Resolved customer complaints in a timely manner.
  • Maintained accurate records of all customer interactions in the CRM system.
  • Solicited feedback from customers on their experience with products or services.
  • Provided technical support to customers when needed.
  • Handle claims, complaints.
  • I have experience with 5 EU Amazon marketplaces and other marketplaces.
  • Have cooperation with local 3PL companies.
  • Build WMS.

Education

Some College (No Degree) - Computer Science

Open University of Israel
Israel

Skills

  • Sales Analysis
  • Account development
  • Customer Service
  • [Software] expertise
  • Strategic Planning

Languages

Hebrew
First Language
English
Proficient (C2)
C2
Dutch
Proficient (C2)
C2
Yiddish
Proficient (C2)
C2

Timeline

Amazon Account Manager

Warehouse Watches
07.2021 - 09.2024

Some College (No Degree) - Computer Science

Open University of Israel

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Morris Roth