Summary
Overview
Work history
Education
Skills
Personal Information
Languages
Timeline
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Mlanduleni Sphelele Gasa

Mlanduleni Sphelele Gasa

Soweto,South Africa

Summary

Dynamic professional with expertise in inventory control, team leadership, and organisational proficiency. Demonstrates strong communication and teamwork skills, fostering excellent customer relationships. Committed to leveraging these competencies to drive operational efficiency and enhance team performance.

Overview

4
4
years of professional experience
2012
2012
years of post-secondary education

Work history

Junior Supervisor

Jet Retail Store
Soweto, Gauteng
10.2015 - 12.2017
  • Streamlined workflow processes, minimising errors and delays.
  • Developed weekly rosters to ensure balanced workload distribution among staff members.
  • Guided new staff, enhancing overall productivity.
  • Resolved conflicts amongst team members to maintain harmonious work environment.
  • Fostered positive work culture by implementing effective communication strategies.
  • Implemented process changes based on feedback received from both customers and employees resulting in enhanced satisfaction levels at all ends.
  • Improved customer satisfaction with consistent quality control checks.
  • Kept inventories updated to enable timely stock reorder and replenishment.
  • Handled escalated customer concerns to build retention.

General Worker (Stock management)

Jet retail Store
Soweto, Gauteng
01.2014 - 10.2015
  • Keep the stockroom clean, safe, and organized.
  • Pack and prepare stock for store transfers or returns.
  • Assist in cycle counts, monthly stock takes, and year-end inventory audits.
  • Label stock correctly and store items according to product category or priority.
  • Ensure storage areas are neat, safe, and compliant with health and safety rules.
  • Check for damaged or missing items and report discrepancies to the stock controller or supervisor.

Education

National Senior Certificate - General

Jajile High School
Solomon Linda, KwaZulu-Natal
/2006 - 01.2012

Skills

  • Inventory control knowledge
  • Team leadership
  • Organisational proficiency
  • Customer relationship
  • Communication
  • Teamwork

Personal Information

  • ID Number: 9104156488083
  • Health Status: Excellent
  • Criminal Record: None
  • Gender: Male
  • Nationality: South African
  • Marital status: Single

Languages

IsiZulu
Native
English
Upper intermediate
SeSotho
Intermediate
IsiXhosa
Elementary

Timeline

Junior Supervisor

Jet Retail Store
10.2015 - 12.2017

General Worker (Stock management)

Jet retail Store
01.2014 - 10.2015

National Senior Certificate - General

Jajile High School
/2006 - 01.2012

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Mlanduleni Sphelele Gasa