Miraç Yaldizkaya
Ghent,VOV
Summary
Detail-oriented with strong claims processing skills. Experienced in SAP ERP systems, ensuring compliance and data integrity. Leveraging fluency in four languages- English, French, Dutch and Turkish, to facilitate seamless international communication and business relations.
Overview
2
2
years of professional experience
Work History
Warranty Claims Administrator
Gates Distribution Warehouse
Desteldonk, Belgium
09.2025 - Current
- Accurately processed and validated international warranty claims within the SAP ERP system, ensuring full data integrity and compliance with corporate standards.
- Streamlined processing of incoming international claims while ensuring compliance with company policies and procedures.
- Conducted thorough reviews of documentation for accuracy, identifying discrepancies and initiating necessary corrections.
Receptionist
Holiday Inn
Sint-Denijs, Belgium
09.2023 - 01.2024
- Greeted and assisted guests during check-in and check-out processes, ensuring a positive first impression.
- Managed phone inquiries, providing information on hotel services and local attractions to enhance guest experience.
- Maintained accurate records of guest reservations and billing information using hotel management software.
Education
International Business Management
Artevelde University of Applied Sciences
Ghent, Belgium06.2027
Skills
- Customer communication
- Claims processing
- ERP systems
- Problem-solving
- Analytical thinking
- Multiple Languages
- Teamwork and collaboration
Languages
English
Upper intermediate (B2)
French
Intermediate (B1)
Dutch
Bilingual or Proficient (C2)
Turkish
Bilingual or Proficient (C2)
Timeline
Warranty Claims Administrator
Gates Distribution Warehouse
09.2025 - Current
Receptionist
Holiday Inn
09.2023 - 01.2024
International Business Management
Artevelde University of Applied Sciences