As a Key User:
- Solved issues with WMS 2016 reported by team leader, coordinators, order planners, storage, costumer service, employees.
- Corrected surpluses, shortages, tracked orders before and after shipping.
As a Shipping Specialist:
- Processed pallet shipments in and out of warehouse (inbound, outbound). Registered and solved recurring problems. Tracked shipped orders and replied to client complaints.
- Collaborated with management, vendors, and transportation departments to ensure necessary changes has been done.