Mili Paul
Brussels
Summary
Motivated communication professional with a strong background in customer service, digital literacy, and front office management. Excited to leverage communication expertise to drive promotion of sustainability initiatives and effectively engage stakeholders. Committed to continuous learning and making valuable contributions to organizational success.
Overview
3
3
years of professional experience
Work History
Assistant Executive- Branch Operations
IPDC Finance Limited
05.2016 - 06.2018
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Ensured no customer complaints in service delivery.
- Contributed to event marketing, handling social media for sales and brand promotion.
- Supported to implement communication strategies for promoting the organization’s mission and values.
- Learned and adapted quickly to new technology and software applications.
- Provided logistics supplies to the branch employees.
- Managed a range of on-site tasks for the betterment of the organization.
Business Development Officer
IPDC of Bangladesh Limited
01.2015 - 04.2016
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Met existing and new potential customers to review current services and expand sales opportunities.
- Generated new business with marketing initiatives and strategic plans.
- Contributed in developing engaging campaigns and content that resonate with target audiences.
- Managed petty cash, branch registers, and logistics supply for staff
- Mentored junior team members, sharing expertise and fostering a collaborative work environment focused on achieving shared goals.
- Built relationships with colleagues to facilitate teamwork, cooperation and success.
Education
Graduate Certificate Program - Human Resources Management
United International Business Schools (UIBS)
06-2020
Bachelor of Business Administration - Finance
Independent University, Bangladesh (IUB)
05-2015
Skills
- Social Media Proficiency
- Teamwork and Collaboration
- Attention to Detail
- Excellent Communication
- Critical Thinking
- Multitasking Abilities
- Organization and Time Management
- Public Relations
- Understanding of Sustainability Issues
Key Digital Skills
- Microsoft 365 suits
- Social Media Management
- Graphic Design Software
- Impactful Visual Content
- Email Marketing Platforms
- Engaging Campaigns and Content
Languages
Bengali
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Beginner (A1)
Dutch
Intermediate (B1)
Authorization
Authorized to work in Belgium and available for immediate full-time employment
References
- Prof. Giuseppe Bellia, Dean (Brussels Campus) at United Business Institutes, gbelliabu@gmail.com, +32(0)486825227
- Dr. Ir. Shovon Goutam, Manager Market and Technology Analysis, Umicore (Brussels), Shovon.g.kuet@gmail.com, +32(0)486087114
Timeline
Assistant Executive- Branch Operations
IPDC Finance Limited
05.2016 - 06.2018
Business Development Officer
IPDC of Bangladesh Limited
01.2015 - 04.2016
Graduate Certificate Program - Human Resources Management
United International Business Schools (UIBS)
Bachelor of Business Administration - Finance
Independent University, Bangladesh (IUB)
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