Michelle Daniela Jofré Ramos
Summary
Adept at transforming complex material into clear, engaging content, I leveraged my trilingual fluency at Evalueserve to enhance research efficiency and client satisfaction. My expertise in document translation and proofreading, combined with a knack for meticulous research and multitasking, has consistently improved project outcomes and deadlines.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
5
5
years of professional experience
Work History
Freelance Translator
Cuadernos.info
11.2019 - Current
- Translated documents from Brazilian Portuguese to Spanish and from Spanish to Brazilian Portuguese.
- Reviewed, edited and proofread translated documents for accuracy.
- Reviewed final work to spot and correct errors in punctuation, grammar, and translation.
- Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
- Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
English-Portuguese Analyst
Evalueserve
07.2022 - 01.2025
- Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
- Optimized research methodologies through continuous improvement initiatives, enhancing overall process efficiency.
- Increased client satisfaction by providing customized research solutions tailored to their unique business needs.
- Optimized research methodologies to reduce project completion times while maintaining high-quality standards.
Administrative Assistant
Clinica Dermatologica Valle Norte
06.2021 - 09.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Bachelor of Arts - Translation
Universidad De Santiago De Chile
Santiago, Chile12-2019
Skills
- Fluent in Spanish, Portuguese and English
- Document translation
- Verbal and written communication
- Fast typing speed
- Research
- Proofreading skills
- Editing skills
- Research and analysis
- Multitasking Abilities
- Microsoft office
Timeline
English-Portuguese Analyst
Evalueserve
07.2022 - 01.2025
Administrative Assistant
Clinica Dermatologica Valle Norte
06.2021 - 09.2021
Freelance Translator
Cuadernos.info
11.2019 - Current
Bachelor of Arts - Translation
Universidad De Santiago De Chile
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