MERVE GUNGOR
Brussels
Summary
Well-qualified customer service specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Junior HR Assistant, AUTO5 (hoofdkantoor Brussel) - interim basis
Norauto
09.2018 - 04.2019
- Recruitment via TalentFinder
- Interim employee contract follow-up in SAP.
- to organize internal trainings on recruitment procedures.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
Order Process Management Sartorius
Sartorius Stedim Biotech
05.2019 - 03.2024
- Order Processing
- Follow-up deliveries/invoicing
- Order EscalaƟons/forecasƟng
- SAP key user, incl MDG, BW, Salesforce
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Pricing & Customer Contract Specialist
Unilever Company
03.2024 - Current
- Inventory on profit/loss incl reporting business figures to customers all the while respecting deadlines.
- Processing/ reporting claims on pricing (on-invoice).
- Follow-up on turnover together with CD Finance team.
- Ensured timely fulfillment of contractual requirements by closely monitoring progress and addressing potential issues proactively.
- Reduced risk exposure through diligent monitoring and enforcement of contractual obligations.
- bold experience with CRM systems such as SAP, VisualFabriq
Education
Master Neurosciences - Neuroscience
University of Antwerp
Biomedical Sciences
Vrije Universiteit Van Brussel
Brussels, BelgiumSkills
- Trilingual in French and Dutch and English
- Body language skills
- Analytical Skills
- Punctual and Reliable
- Dialectical thinking
About - Passion
Body language, communication skills, writing skills
Languages
French
English
Dutch
Personal Information
Title: Scientist
Timeline
Pricing & Customer Contract Specialist
Unilever Company
03.2024 - Current
Order Process Management Sartorius
Sartorius Stedim Biotech
05.2019 - 03.2024
Junior HR Assistant, AUTO5 (hoofdkantoor Brussel) - interim basis
Norauto
09.2018 - 04.2019
Master Neurosciences - Neuroscience
University of Antwerp
Biomedical Sciences
Vrije Universiteit Van Brussel
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