Meghan Spezzano
Greenwich
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Travel Advisor
Fora Travel
06.2023 - Current
- Enhanced client satisfaction by providing personalized travel recommendations and itineraries.
- Streamlined booking processes for increased efficiency and reduced errors.
- Collaborated with suppliers to negotiate competitive rates and exclusive deals for clients.
- Developed strong relationships with clients, leading to repeat business and referrals.
Account Manager
Proof/TheoremOne
06.2020 - Current
- Helped start the entire division of Proof (talent services wing of the company) as one of the first hires to create and promote this branch of TheoremOne
- Manage and develop a team of recruiters ranging from 2-6 people at a time globally making sure they are hitting their daily metrics and guiding them to make sure they achieve their career growth plan
- Interviewed, trained and onboarded my fellow account managers and business development managers
- Responsible for onboarding new clients as well as maintaining and developing relationships within existing clients to grow business
- Responsible for making sure my team and I hit all of my clients needs in a timely manner and doing monthly checkpoints with all managers at my clients to make sure they are satisfied
- Assist with the onboarding process of contractors going to work at my clients to make sure it is a smooth process for all parties involved
- Responsible for setting daily, weekly and monthly goals to achieve for myself and my team and making sure we all have sustainable plans in place to execute on and discussing them on daily team standup meetings.
Account Manager
TEKsystems
07.2019 - 06.2020
- Responsible for building and maintaining relationships with fortune 500 organizations and key stakeholders to help fulfil their IT and business goals
- Responsible for relationship development both internally and externally
- Create new sales readiness program training and mentor new employees throughout on boarding and the transition from recruiter to account manager
- Develop new business with existing clients
- Responsible for identifying and growing opportunities with new customers in my territory
- Clearly communicate with recruiting team the customers needs for each specific skillset to deliver on business
- Responsible for coming up with strategic account planning, negotiating contracts and being the lead point of contact for any and all matters specific to each account
- Understand most updated technology, trends in the industry, technical roles and technical skills.
Technical Recruiter
TEKsystems
08.2018 - 07.2019
- Responsible for conducting end-to-end recruitment process from creating and executing sourcing strategies through to offer negotiation
- Identified highly technically skilled, talented job seekers for various Fortune 500 organizations
- Perform screening processes to validate that candidates' skill sets are in alignment with job qualifications
- Interviewed candidates combining various methods such as interviews, technical assessments, and references
- Maintain strong candidate relationships throughout the process
- Built a network of candidates by utilizing tools such as LinkedIn Recruiter, various social media outlets, networking, and referrals
- Supported functional roles including project managers, product managers, business analysts and various developer positions
- Scheduled internal meetings and contributed to multiple Employee Resource Groups
- Participated in technical conferences and meetings in order to network with technical professionals.
Management Assistant
Enterprise Holdings
04.2017 - 07.2018
- Assisted eleven employees prep and pass SKILLS test/MQI exam
- Awarded Top Performing Management Assistant in Region 24CC for 10 Months in a row (June 2017-March 2018)
- Assisted summer intern to place number two on Intern matrix and furthering his career with company in Group 48
- Awarded Top Performing Management Assistant in Region 24CC for 6 months in a row (March 2018-July 2018)
- Assisted one employee prep and pass MQI exam
- Increased customer service score 10 points.
Management Trainee
Enterprise Holdings
05.2016 - 04.2017
- Awarded Top Performing Management Trainee in Region 24CC for 4 months in a row (July 2016 through October 2016)
- Secured local partnerships with two of the largest body shops in town
- Assisted four employees with airport transition and training
- Received exceptional customer service scores multiple months
- Selected to be part of the 'Best of the Best Program'.
Sales Associate
Vineyard Vines
05.2014 - 05.2016
- Processed approximately 20-25 transactions per shift, driving significant revenue (and upwards of 100 transactions per shift during busier days, such as Black Friday and holiday seasons)
- Marketed the store by conveying store promotions to the customers to drive certain items over others
- Primary responsibilities include register operations, floor assistance, inventory, and ensure and maintain appropriate store appearance for positive customer retail experience
- Consistently received acknowledgement for customer service excellence from both management and customers
- Assist customers in locating and recommending based on tailored needs and specific customer requests.
Assistant Brand Manager
Global Brand Consulting LLC/Hashtag Board Co.
05.2014 - 12.2015
- Develop branding elements by executing design, sampling, line sheet development, and pricing analysis for performance sail, surf and skate apparel
- Correspondence with design, production and sales rep departments within our organization to keep all elements operating efficiently and effectively to meet deadlines
- Prepare materials for various trade shows and services, approximately 4-5 times per year
- Created, maintained and operated company website to drive potential customers to our brand, and cross-promote offerings with other companies using or offering our supplies
- Promoted and scaled the brand and company name with enhanced marketing development, specifically using various forms of Social Media (including Facebook, Twitter, Instagram, Pintrest, Tumblr & Google AdWords)
- Compiled, organized and distributed email marketing campaigns for current and potential customers via MailChimp.
Education
Bachelor of Science - Marketing
Sacred Heart University, Jack Welch College of Business (AACSB Accredited)
Fairfield, CT05.2016
Skills
- Advanced itinerary planning
- Social media savvy
- Computer literacy
- Attention to detail
- Networking abilities
- Upselling techniques
- Sales expertise
- Organizational capabilities
- Team player attitude
- Excellent customer service
- Problem-solving abilities
- Exceptional communication
- Creativity and innovation
- Mentoring and Training
- Team Oversight
- Relationship Management
Activities
- Marketing Club, Sacred Heart University, Fairfield, CT, 08/2012, 05/2016
- Fashion Club, Sacred Heart University, Fairfield, CT, 08/2012, 05/2016
- Best Buddies Mentoring Program, Sacred Heart University, Fairfield, CT, 08/2012, 05/2016
- Daughters of Charity (Volunteer), Bridgeport, CT, 08/2012, 05/2016
Timeline
Travel Advisor
Fora Travel
06.2023 - Current
Account Manager
Proof/TheoremOne
06.2020 - Current
Account Manager
TEKsystems
07.2019 - 06.2020
Technical Recruiter
TEKsystems
08.2018 - 07.2019
Management Assistant
Enterprise Holdings
04.2017 - 07.2018
Management Trainee
Enterprise Holdings
05.2016 - 04.2017
Sales Associate
Vineyard Vines
05.2014 - 05.2016
Assistant Brand Manager
Global Brand Consulting LLC/Hashtag Board Co.
05.2014 - 12.2015
Bachelor of Science - Marketing
Sacred Heart University, Jack Welch College of Business (AACSB Accredited)
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