MEETA ROZARIO
ANTWERP
Summary
Self-motivated "Logistic Planner" brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
13
13
years of professional experience
Work History
Logistics-coordinator & Planner
ASHAPURA
10.2017 - Current
- Gathered and organized materials to support operations.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Handled incoming and outgoing shipping and receiving activities.
- Prepared agendas and took notes at meetings to archive proceedings.
- Utilized proactive communication abilities to resolve employment-related disputes.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Inventoried and ordered office supplies to maintain availability of products.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Improved office operations by automating client correspondence, record tracking and data communications.
Customer Service Sales Representative
CAI INTERNATIONAL
07.2015 - 09.2017
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
- Delivered superior customer service to retain existing customers and attract future customers.
- Handled customer inquiries and high volume calls to solve billing and ordering problems, independently resolving [Number]% of issues.
- Increased revenue with strategic upselling of products and services to existing customers.
Corporate Tender Management Assistant
Ecu Line NV,
08.2013 - 03.2015
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Quality Controller & Data Analyst
SUZIO
08.2010 - 07.2013
- Developed and implemented quality assurance improvements.
- Rejected materials, components and finished products and documented reasons.
- Calibrated tools and equipment to meet requirements.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Reviewed incoming materials against specifications.
- Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
- Performed continuous reviews of quality management system.
Education
BBA - Business Administration
St John's College
Agra, India07.1998
Skills
- Overseeing Logistics
- Inbound Cargo Logistics
- Logistics Modules
- Material Logistics
- Shipment Logistics
- Logistics Knowledge
- Inter Modal Logistics
- Logistics Scheduling
- Logistics Administration
- Logistics Support
- Logistics Operations
- Logistics Functioning
- Transportation Logistics
- Export Logistics
- Coordinating Logistics
- Logistics Planning
- Storage Logistics
Languages
English
Bilingual or Proficient (C2)
Dutch
Advanced (C1)
Timeline
Logistics-coordinator & Planner
ASHAPURA
10.2017 - Current
Customer Service Sales Representative
CAI INTERNATIONAL
07.2015 - 09.2017
Corporate Tender Management Assistant
Ecu Line NV,
08.2013 - 03.2015
Quality Controller & Data Analyst
SUZIO
08.2010 - 07.2013
BBA - Business Administration
St John's College
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