Md Monir Hossain
Brussel
Summary
With experience as both an IT Support Engineer and IT Project Manager, experience in both roles brings a unique blend of technical expertise and managerial skills to the table. Proficiency in troubleshooting technical issues, coupled with the ability to lead projects from conception to completion, makes adept at ensuring the smooth operation of IT systems
Overview
3
3
years of professional experience
Work History
IT Project Manager
Bdtask Ltd
Dhaka
01.2020 - 02.2021
- Strategic Planning: Align IT goals with overall business objectives.
- Team Management: Lead and supervise IT staff.
- Budgeting: Manage IT budget and resource allocation.
- Project Management: Oversee IT projects from conception to completion.
- Policy Development: Establish IT policies and procedures
- Stakeholder Communication: Communicate IT initiatives and progress to stakeholders
- Technology Evaluation: Research and evaluate new technologies.
- Compliance: Ensure IT operations comply with regulations and standards
IT Support Engineer
IES-Industrial Engineering Services
Dhaka
01.2018 - 12.2019
- Troubleshooting: Identify and resolve technical issues
- Help Desk Support: Assist users with IT-related problems.
- Installation and Configuration: Set up new hardware, software, and network devices.
- Maintenance: Apply updates, patches, and security fixes
- Documentation: Maintain records of configurations and support interactions.
- User Training: Educate users on IT systems and security measures
- Security: Implement and enforce security measures.
- Communication: Keep stakeholders informed about IT issues and activities
Education
Bachelor of Science - Information And Communication Engineering
Pabna University of Science And Technology
Dhaka,Bangladesh08-2017
Master of Management -
Vrije Universiteit Brussels
BelgiumMaster of Science -
Vrije Universiteit Brussels
BelgiumSkills
- Requirements Analysis
- Cross-functional team leadership
- Information Security
- Network Administration
Timeline
IT Project Manager
Bdtask Ltd
01.2020 - 02.2021
IT Support Engineer
IES-Industrial Engineering Services
01.2018 - 12.2019
Bachelor of Science - Information And Communication Engineering
Pabna University of Science And Technology
Master of Management -
Vrije Universiteit Brussels
Master of Science -
Vrije Universiteit Brussels
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