Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline

Maxime De Vos

Oostkamp

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.

Overview

1
1
year of professional experience

Work History

Luxury Sales Key Holder

ICI PARIS XL
10.2023 - Current
  • Coordinated staffing schedules alongside other Key Holders ensuring adequate coverage during peak hours, holidays, and special events.
  • Assisted customers by locating, describing and explaining use and care of luxury fragrance, cosmetics and skincare products.
  • Streamlined sales processes by utilizing company software systems efficiently for tracking transactions, managing customer profiles, and monitoring inventory levels.
  • Assisted in staff training, sharing knowledge of product features, benefits, and sales techniques to enhance overall team performance.
  • Collaborated with store employees to achieve established sales objectives and goals, boosting overall sales.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and recommending suitable products based on individual needs.
  • Collaborated with fellow Key Holders and Sales Associates to create a positive work environment focused on teamwork and achieving goals.
  • Developed lasting relationships with customers, resulting in repeat business and increased customer satisfaction.
  • Handled high-end transactions with accuracy and discretion, maintaining strict confidentiality for clientele.
  • Developed strong rapport with customers, fostering loyalty and generating repeat business.

Freelance Photographer

Freelance
10.2023 - Current
  • Digitally edited photos to enhance appearance.
  • Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
  • Adapted to a variety of shooting environments and lighting conditions, showcasing creativity and technical expertise.
  • Planned and prepared for on-location and studio shoots.

Education

Unfinished - Law (Pre-Law)

Ghent University, Ghent, Belgium

Unfinished - Psychology

Ghent University , Ghent, Belgium

Skills

  • Customer Service
  • Cash Handling
  • Cash Handling Accuracy
  • Training and mentoring
  • Customer Service Management

Languages

Dutch
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Intermediate (B1)

Timeline

Luxury Sales Key Holder - ICI PARIS XL
10.2023 - Current
Freelance Photographer - Freelance
10.2023 - Current
Ghent University - Unfinished, Law (Pre-Law)
Ghent University - Unfinished, Psychology

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Maxime De Vos