Maude Pellier
Brisbane
Summary
Dynamic professional in the coffee and bar industry, dedicated to delivering quality and ensuring customer satisfaction. Expertise in crafting a diverse range of coffee beverages while consistently upholding high standards for every cup served. Committed to fostering teamwork and adapting to evolving customer preferences. Proficiencies include latte art, cash handling, and engaging with customers to enhance their experience.
Qualified bartender with robust background in hospitality and mixology. Successfully crafted diverse cocktails and ensured customer satisfaction, driving repeat business. Demonstrated skills in customer service and inventory management.
Overview
6
6
years of professional experience
Work History
Barmaid
Boobs Bar
02.2025 - 10.2025
- Managed cash transactions and balanced registers accurately at end of shift.
- Ensured compliance with cash-handling and reporting procedures.
- Maintained cleanliness and organization of bar, storage, and beverage areas.
- Upheld food safety standards by storing garnishes and perishables properly.
- Monitored guests to promptly clear tables and maintain smooth service flow.
- Verified IDs and applied responsible alcohol service practices.
- Addressed customer concerns professionally to ensure satisfaction.
- Worked flexible schedules, including nights, weekends, and holidays.
Security
Dour Festival
07.2025 - 07.2025
- Cultivated relationships with external security vendors to make additional security resources available if necessary.
- Collaborated with other security team members to share information and strategies, fostering cohesive and effective security operation.
Barista
O café
01.2025 - 06.2025
- Maintained clean, organized workstations to ensure safety and efficiency.
- Created specialty drinks, enhancing menu variety and guest satisfaction.
- Delivered friendly, attentive service during high-volume periods.
- Ensured strict compliance with food hygiene and safety standards.
- Reduced waste through proper FIFO stock rotation.
- Streamlined workflow to boost service speed during peak hours.
- Worked flexible shifts, including nights, weekends, and holidays.
Barista
Coffee Lacrosse
01.2025 - 05.2025
- Maintained clean, organized workstations to ensure safety and efficiency.
- Created specialty drinks, enhancing menu variety and guest satisfaction.
- Delivered friendly, attentive service during high-volume periods.
- Ensured strict compliance with food hygiene and safety standards.
- Reduced waste through proper FIFO stock rotation.
- Streamlined workflow to boost service speed during peak hours.
- Worked flexible shifts, including nights, weekends, and holidays.
Barista
Wayne café
01.2025 - 04.2025
- Maintained clean, organized workstations to ensure safety and efficiency.
- Created specialty drinks, enhancing menu variety and guest satisfaction.
- Delivered friendly, attentive service during high-volume periods.
- Ensured strict compliance with food hygiene and safety standards.
- Reduced waste through proper FIFO stock rotation.
- Streamlined workflow to boost service speed during peak hours.
- Worked flexible shifts, including nights, weekends, and holidays.
Barmaid
Le Montmartre
08.2022 - 01.2025
- Managed cash handling and balanced registers with accuracy and accountability.
- Maintained a clean, organized, and hygienic bar and storage environment.
- Ensured food safety through proper storage of garnishes and perishables.
- Verified IDs and applied responsible alcohol service practices.
- Resolved guest concerns promptly, ensuring a positive experience.
- Built rapport with regular customers, fostering loyalty and return visits.
Barmaid
Festival Ardentes
07.2024 - 07.2024
Waitress and Barmaid
La soeur du patron/Le bar du patron
10.2021 - 10.2022
- Collaborated with kitchen and bar teams to ensure accurate orders and timely delivery of food and beverages.
- Delivered attentive, high-quality service to multiple tables in a fast-paced environment.
- Resolved customer concerns quickly and professionally, ensuring a positive dining experience.
- Assisted with inventory control, contributing to accurate stock levels and smooth daily operations.
- Maintained cleanliness and organization across dining, bar, and service areas in line with health and safety standards.
- Supported teammates during peak hours to maintain efficient workflow and seamless guest service.
- Cultivated warm relationships with regular patrons, encouraging loyalty and repeat business.
- Served large guest volumes during special events, maintaining professionalism under pressure.
- Worked flexible hours, including nights, weekends, and holidays, to meet operational needs.
Waitress and Barmaid
Chez Arthur (restaurant)
05.2021 - 09.2021
- Collaborated with kitchen and bar teams to ensure accurate, timely orders and smooth service.
- Delivered attentive, high-quality service while managing multiple tables efficiently.
- Resolved customer concerns promptly, maintaining a positive dining experience.
- Supported inventory control to ensure accurate stock levels and smooth operations.
- Maintained a clean, organized workspace in line with health and safety standards.
- Verified IDs and applied responsible alcohol service practices.
- Adapted to flexible schedules, including nights, weekends, and busy event shifts.
MANEUVERS, MARKET GARDENING AND HORTICULTURE
NORBERT CHAZEL
07.2020 - 09.2020
- Fruit and vegetable harvesting, repackaging, and sales at markets
- Olive harvesting and olive oil production
- Grape harvest
- Adaptable and quick learner with strong problem-solving skills.
- Collaborative team player able to work effectively with minimal supervision.
- Efficient time manager, meeting deadlines in fast-paced environments.
- Detail-oriented and committed to high-quality results.
- Friendly, reliable, and proactive in supporting team needs.
- Flexible and dependable, available for night, weekend, and holiday shifts.
Warehouse Worker and Waitress
BAKERY - GROCERY STORE - TEA ROOM CHAPPARA
07.2020 - 08.2020
- Handling and restocking the grocery section
- Waitress in the tea room
MANEUVERS, MARKET GARDENING AND HORTICULTURE
NORBERT CHAZEL
07.2019 - 08.2019
- Fruit and vegetable harvesting, repackaging, and sales at markets
- Olive harvesting (September)
- Grape harvesting (September)
Education
Training Bartender -
EFP
Bruxelles06.2025
Training Barista -
Coffee Lab By Alchemist Coffee
Bruxelles01.2024
CESS - Secondary
A.C.E
Bruxelles06.2023
CE1D - Secondary
A.C.E
Bruxelles09.2013
CEB - Primary
Decroly
Bruxelles06.2017
Primary -
European School Ixelles
Bruxelles06.2013
Skills
- Customer service, Customer relationship building
- Cash handling
- Food safety compliance
- Cleanliness standards
- Complaint resolution
- Time management, flexible scheduling
- Efficiency improvement
- Attention to detail, active listener, Adaptive and creative
- Coffee machinery, Latte art
- Adaptable and flexible
- Teamwork and collaboration
- Multitasking, Speedy and efficient, Physical stamina
Timeline
Security
Dour Festival
07.2025 - 07.2025
Barmaid
Boobs Bar
02.2025 - 10.2025
Barista
Coffee Lacrosse
01.2025 - 05.2025
Barista
O café
01.2025 - 06.2025
Barista
Wayne café
01.2025 - 04.2025
Barmaid
Festival Ardentes
07.2024 - 07.2024
Barmaid
Le Montmartre
08.2022 - 01.2025
Waitress and Barmaid
La soeur du patron/Le bar du patron
10.2021 - 10.2022
Waitress and Barmaid
Chez Arthur (restaurant)
05.2021 - 09.2021
Warehouse Worker and Waitress
BAKERY - GROCERY STORE - TEA ROOM CHAPPARA
07.2020 - 08.2020
MANEUVERS, MARKET GARDENING AND HORTICULTURE
NORBERT CHAZEL
07.2020 - 09.2020
MANEUVERS, MARKET GARDENING AND HORTICULTURE
NORBERT CHAZEL
07.2019 - 08.2019
Training Bartender -
EFP
Training Barista -
Coffee Lab By Alchemist Coffee
CESS - Secondary
A.C.E
CE1D - Secondary
A.C.E
CEB - Primary
Decroly
Primary -
European School Ixelles