Maubet Davila
Brussels
Summary
As an experienced hospitality professional, I bring a robust track record of leading teams to success, driving significant revenue growth, and delivering exceptional customer service. My strong leadership capabilities are complemented by excellent multilingual communication skills, with fluency in French, English, Spanish, and a solid understanding of Dutch. I am adept in strategic planning, cost control, and staff development, underpinned by a Bachelor's degree in Tourism. I take particularly proud in having implemented eco-friendly practices and mentoring emerging leaders for career progression. My passion for the hotel industry is matched by my enthusiasm to contribute to the growth and success of a dynamic hotel in Brussels.
Overview
12
12
years of professional experience
Work History
General Manager
Marivaux Hotel Brussels
Brussels
12.2025 - Current
- Lead all daily operations for this prominent 136-room independent 4-star hotel in the heart of Brussels.
- Manage complex stakeholder relationships, balancing owner expectations with long-term operational goals.
- Assists the owner on a comprehensive full-property renovation process, overseeing design, timelines, and budget execution to modernize the hotel’s infrastructure.
- Drive significant growth in ADR and RevPAR through data-driven yield management and market-responsive pricing strategies.
- Spearhead the digital repositioning of the property, enhancing online visibility and brand identity to capture higher-margin direct bookings.
- Design and implement a new "Brasserie-style" F&B concept, revitalizing the restaurant’s menu, atmosphere, and profitability.
- Execute a total overhaul of Sales & Marketing strategies, targeting high-yield corporate and leisure segments within the Brussels market.
- Standardize operations by rolling out new SOPs and rigorous procedures across all departments to ensure service consistency and professional autonomy.
- Ensure full property compliance with safety and security regulations, conducting audits and upgrading emergency protocols.
- Implement a robust recurrent and preventive maintenance program to protect the asset’s value and reduce long-term operational costs.
General Manager
Le Chatelain Hotel Brussels
Brussels
07.2025 - 10.2025
- Manage daily operations of a prestigious 106-room luxury hotel in Brussels’ elite neighbourhood.
- Collaborate on the innovation of a novel F&B concept.
- Direct multidisciplinary teams encompassing front office, housekeeping, F&B, and sales.
- Formulate and implement strategic plans to boost guest satisfaction and revenue.
- Uphold superior service standards, ensuring bespoke guest experiences in a boutique environment.
- Oversee budgeting, financial reporting, and cost management to guarantee profitability.
- Cultivate strategic alliances with corporate clients, event coordinators, and travel partners.
- Comply rigorously with hospitality standards and internal quality metrics.
- Lead marketing campaigns and strategic branding in a densely competitive market.
- Recruit, coach, and inspire team members to promote a culture of excellence and responsibility.
- Directed daily operations to ensure seamless hotel functionality.
- Managed staff training programs to enhance service quality and efficiency.
- Coordinated guest services to maintain high standards of hospitality.
- Implemented marketing strategies to boost hotel occupancy rates.
- Analyzed financial reports to optimize revenue management practices.
General Manager
The President Brussels Hotel
Brussels
08.2023 - 03.2025
- Managed a 296-room, 4-star property with a focus on MICE, including 20 meeting rooms and a total of 2,120 mº of meeting space, achieving £8.3M in revenue in 2024.
- Oversaw all hotel activities to ensure optimum performance and continuous improvement.
- Coordinated, directed, and managed a staff of over 50 employees and all daily hotel operations to achieve profitability, guest satisfaction, and efficiency.
- Maximized revenues and flow-through to Gross Operating Profit (GOP), achieving 30.8%GOP in 2024.
- Prepared property budgets, forecasts, and financial reports for the operator and building owner.
- Managed labor standards and property-level expenses to maximize profit.
- Worked with the Sales and Revenue Managers to oversee sales activities and meet revenue objectives.
Finance Manager
The President Brussels Hotel
Brussels
09.2019 - 07.2023
- Achieved a 17%GOP in an 8.5-month "white label hotel" operation that had been closed for over a year.
- Achieved a 29% food cost with a new restaurant concept and excellent banqueting turnover.
- Prepared P&L, budget, forecast, and other financial reports on a monthly, quarterly, and yearly basis.
- Supported compliance with management company and regulatory bodies.
- Handled tax matters with federal and regional tax authorities.
- Reviewed working capital and cash flow, and oversaw debt collections.
- Achieved payroll cost targets in a dynamic and lean structure.
- Responsible for the continual review, development, and support of teams, including recruiting and onboarding processes.
Claims Analyst Credit Insurance
COFACE
Brussels
09.2018 - 03.2019
- Quickly integrated into the new role and took ownership of tasks to provide support to the team.
- Earned a permanent contract and a position in the finance department as an accountant after six months.
- Verified claims and calculated indemnities according to delegation levels and legal requirements.
- Maintained constant communication with clients and brokers to build relationships and provide clarity.
Operations Manager
EVERLAND
Brussels and Bruges
09.2014 - 08.2018
- Team leader and supervisor for 8 managers across 8 hotels (3 and 2-star) in Brussels and Bruges.
- Supported increased effectiveness and efficiency in all operating areas: HR, F&B, Front Office, Housekeeping, Maintenance, Security, Reservations, and Purchasing.
- Provided finance support, P&L analysis, and cost control.
- Introduced and maintained operational procedures and standards.
- Oversaw credit collection, planning, systems, controls, and credit risk analysis.
- Held regular meetings with shareholders and the financial director regarding management planning and cash flow forecasting.
- Implemented GDPR compliance.
Education
Bachelor of Tourism - Tourism
I.U.T.E
Skills
- Leadership Management
- Organizational Skills
- Budgeting & Forecasting
- Problem Solving
- Guest Experience
- Strategic Planning
- Multitasking
- Sales & Marketing
- Revenue Management
- MICE Operations
- Quality & Customer Service
LANGUAGES
French - Fluent, English - Fluent, Spanish - Native, Dutch - Intermediate
Languages
English
Advanced
C1
Spanish
Proficient
C2
French
Advanced
C1
Dutch
Advanced
C1
Timeline
General Manager
Marivaux Hotel Brussels
12.2025 - Current
General Manager
Le Chatelain Hotel Brussels
07.2025 - 10.2025
General Manager
The President Brussels Hotel
08.2023 - 03.2025
Finance Manager
The President Brussels Hotel
09.2019 - 07.2023
Claims Analyst Credit Insurance
COFACE
09.2018 - 03.2019
Operations Manager
EVERLAND
09.2014 - 08.2018
Bachelor of Tourism - Tourism
I.U.T.E