Matthias Sebastian Borgwardt

• Claims settlement of according to the Internal Regulations and the Explanatory Memorandum of the Council of Bureaux for car insurers

• Settlement of claims under the 5th motor insurance directive of the EU
• Claims settlement of according to the Internal Regulations and the Explanatory Memorandum of the Council of Bureaux for car insurers.

• Introducing the new Electronic Insurance Confirmation System in Germany (EVB) to call center workers and insurance brokers
• Settlement of claims under the 5th motor insurance directive of the EU.
• Part time working at the call center Autobahnnotruf (emergency calling posts on German motorways) especially when Spanish or Romanian language was needed
• Claims settlement of according to the Internal Regulations and the Explanatory Memorandum of the Council of Bureaux for car insurers.
• Answering incoming calls from lawyers and victims of car accidents

• Collected deposits, fees, and payments.
• Maintained accurate records of renters information, payments, and reservations using internal software.
• Checking in returned cars
• Resolved client complaints

• Answering incoming calls from members of the AK having computer and internet problems
• Explaining the computer basics to members who did not have any experience with internet and computers.
• Selling a subventioned Computer to Members

International Congress on New Technology in Surgery: Surgery Meets High-Tech in the Information Age 1998

• Booking of hotels for the international guests
• Organizing the shuttle service
• Acquiring sponsors
• Managing the information desk

Part time student job for the public transportation network in Frankfurt.